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Field Technician Jobs
Recruited by Verizon 9 months ago Address , Lansing

Field Technician I Jobs

Company

Astreya Partners
Address , Mountain View, Ca
Employment type FULL_TIME
Salary $22.38 - $32.52 an hour
Expires 2023-07-23
Posted at 11 months ago
Job Description
What this Job Entails:
The Field Technician I will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel.
Scope:
  • Requires detailed instructions
  • Follows established procedures on routine work
Your Roles and Responsibilities:
  • Assist the team in recommending improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system.
  • Assist in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry.
  • Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
  • Help with performing card adds or replacements, software upgrades, and associated testing.
  • Assist in managing local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness.
  • Perform site surveys in support of network builds, augments, or decommissions.
  • Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.
  • Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.
  • Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary.
  • Assist in coordinating site access, equipment staging, and other tasks
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
  • Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
  • Experience with spreadsheets, workflow and project management applications, and administrative software applications.
  • Ability to work independently, diagnose problems and take appropriate action with minimal supervision.
  • Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.
  • Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
  • Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
  • Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.
  • Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
  • Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.
  • Knowledge of state and local regulatory standards, procedures, and permitting requirements.
  • Understanding of how to use a Tier-1 ITSM platform
Preferred Qualifications:
Physical Demand & Work Environment:
  • Must have the ability to move from place to place within an office environment
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must be able to use a computer
  • Must have the ability to communicate effectively
Salary Range
$22.38 - $32.52 USD (Hourly)
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
  • Flexible Spending Account for Health & Dependent Care
  • Dental provided through Cigna (DPPO & DHMO options)
  • Nationwide Vision provided through VSP
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Basic Life, Accidental Life, Supplemental Life Insurance
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Corporate Wellness Program
  • Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Wellness Days
  • Paid Holidays
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Short Term & Long Term Disability
  • 401k Plan
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Employee Assistance Program
  • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law