Field Service Technician Jobs

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In this position, you will provide technical support for GPG Power Protection Service, Electrification Smart Power (ELSP) delivering superior, professional service, remotely or on site. You will be responsible for servicing, troubleshooting, installing and maintaining UPS (Uninterruptable Power Source ) systems, batteries and other critical power equipment. This position also provides engineering and technical support to customers on operational and maintenance aspects.
This position reports to
Service Manager
Your responsibilities

• Perform required semi-annual and annual preventative maintenance service to equipment under contract as scheduled.
• Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
• Maintain and safeguard company issued tools and equipment.
• Complete paperwork in a timely and accurate manner including Field Service Reports, RMA’s (Return Material Authorization ), time cards and expense reports.
• Perform initial starts ups.
• Work with other team members to complete custom and large installation projects.

Your background

• A minimum of 2 years of experience reading and deciphering electronic schematics and troubleshooting electronics to the component level is preferred.
• Excellent verbal and written communication skills.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.
• Experience in lieu of a degree may be considered.
• An Associate degree in Electrical Engineering Technology or related field and a minimum of 2 years of experience servicing, troubleshooting, installing and maintaining critical power equipment.
• Comply with all safety policies, practices and procedures.
• Ability to travel 80% (the majority being within a designated territory, but with some overnight travel and extended days required).
• Proven reasoning abilities and sound judgment.
• Ability to express commitment to the company, its customers and its employees.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• A minimum of 2 years of experience servicing, troubleshooting, installing and maintaining critical power equipment is desired.
• Factory training or the equivalent in repair and maintenance of multiple leading UPS brands is a plus.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• A Bachelor’s degree in Electrical Engineering Technology or a related field is preferred.

Benefits

• Disability insurance
• Life insurance
• Wellbeing program
• Retirement plan
• Healthcare plan

More about us
ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation.
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

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