Field Service Engineer Jobs

Videojet Technologies is the global leader in printing solutions to help customers ensure product safety and improve their productivity by printing detailed information, such as expiration dates or batch information, on everyday products they make.

As a Field Service Engineer, you are the eyes and ears of Videojet when providing service and support through customer interactions.

We are a close-knit team across many locations. With an office-based technical support team, our Field Service Engineers are never ‘on their own’.

We offer a competitive compensation package that includes a base salary, unlimited bonus opportunities, full medical on day one, parental benefits, a phone, and a company car.

Why our Field Service Engineers love their job:

• The enjoyment of daily interactions with a diverse and mutually supportive team
• Each day will provide varied experiences in stimulating production environments
• The satisfaction of delivering industry-leading solutions to our customers
• Your talent and effort will directly influence the success of your team while enabling you to grow professionally into the best version of yourself
• The benefits and responsibilities of independent field service work
• Flexibility, autonomy and freedom to manage your schedule
• Rewards include:
  • Flexibility, autonomy and freedom to manage your schedule
  • The benefits and responsibilities of independent field service work
  • The satisfaction of delivering industry-leading solutions to our customers
  • The enjoyment of daily interactions with a diverse and mutually supportive team

Within your role, you will:

• Become a trusted advisor and partner for our customers, to develop excellent relationships.
• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
• Diagnose and resolve challenges and problems
• Install our products and solutions at customer locations
• Provide ongoing care and support for our customer's equipment

To be successful in this role you will:

• Partner with customers to assess their needs, manage their expectations, and drive results
• Collaborate with teammates, managers and customers
• Proactively listen to customers, anticipate their needs, follow through, and work towards a mutually agreeable solution
• Problem-solve using available resources and creative solutions to resolve customer issues and will know when to ask for help

OUR BENEFITS:

• Employee Assistance Program (legal, financial, and counselling resources)
• Eligible for benefits (medical, dental, vison & more) on day 1, no waiting period!
• Paid Parental Leave
• Wellbeing Program, with rewards
• Attractive employee referral program
• Training and development opportunities
• 401K savings plan + company match
• Tuition reimbursement from Day 1

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.