Field Service Advisor Jobs

Company

Polysius specializes in the design and construction of turnkey cement plants. We support cement manufacturers around the world with an extensive portfolio of products and services and sustainable solutions based on more than 150 years of expertise and experience. Our plants and machines use state-of-the-art production processes to conserve resources, minimize environmental impact and deliver maximum performance and efficiency.

Your responsibilities

The Field Service Advisor is responsible for providing specialized mechanical analysis and repair services, either directly or through customer or contractor personnel, and for making recommendations regarding installation, maintenance and repair service in order to ensure optimal performance and service life of customer equipment.

Essential Duties & Responsibilities:

• Perform on-site measurements and inspections to evaluate equipment condition.
• Meet with customer representatives, such as engineers or plant managers, to discuss equipment condition and provide recommendations regarding replacement of parts, scheduled maintenance and/or repair needs.
• Ensure that Company safety policies, including all procedures, rules and regulations are adhered to at all times.
• Guide and advise others (customer or contractor personnel) in performing equipment installation, inspection, and maintenance.
• Prepare written reports, for customer use, that detail measurement and inspection results and provide the basis for parts and service recommendations.
• Analyze measurement data and inspection results to develop recommendations regarding repair and maintenance of equipment.
• Provide on-site repair services, such as machine adjustments (alignments) through the use of specialized tools and equipment.

Supervisory Responsibilities:

This is an advisory position with no direct subordinates. Advisors are occasionally responsible for the day-to-day supervision of company repair crew employees for specific limited-duration projects.

Your profile

Required Education & Experience:

Bachelor’s degree (B.S.) in Engineering, Engineering Technology or Industrial Technology; and/or three years related experience and training; or equivalent combination of education and experience. Experience in installation and maintenance of rotating equipment and systems from the following industries preferred: Cement, Mining, Power generation, Construction, Transportation(rail), Materials(steel, aluminum, etc.), Manufacturing, Millwork crushing/recycling. This position requires a strong mechanical aptitude and the ability to read, analyze, and interpret technical data and drawings.

Language/Interpersonal Skills:

Effective English written and verbal communication skills are required. Ability to respond quickly, decisively, and appropriately to problems is very important. The ability to understand and communicate complex and/or technical concepts is critical to the success of this position. Ability to speak fluent Spanish is desirable.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• The employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and extreme heat.
• While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
• The employee is occasionally exposed to high, precarious places and toxic or caustic chemicals. The noise level in the work environment is sometimes loud.
• The employee frequently is required to walk, stand and climb.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of the job, the employee must be able to comply with Company safety procedures (including use of personal protective equipment) at all times.
• The employee frequently is required to walk, stand and climb. The employee must occasionally lift and/or move up to 50 pounds.

Travel Demands:

This position requires extensive planned and on-call travel throughout the United States. Travel outside the United States including South America, Canada, and Caribbean Islands, may be required but is not routine.

Your benefits with us

thyssenkrupp Industrial Solutions recognizes and appreciates the exceptional quality of its employees. We are proud to offer challenging jobs with competitive benefits. Employees of tkIS USA receive a variety of financial and personal job benefits. The suite of benefits offered is meant as a supplement to your financial package and adds to your total compensation. Below is a brief summary of benefits which are available to all fulltime employees:

• Life Insurance - Company Paid
• STD/LTD - Company Paid
• Signing bonuses available
• Vision Coverage
• Identity Theft Protection
• Roth IRA
• Paid Holidays
• Hospital Indemnity
• Supplemental Life & ADD
• Critical Illness
• Paid Time Off (25 days per year)
• Medical & Dental Insurance
• 401(k) Plan
• FSA & HSA
• Voluntary Accident

Contact

If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection