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Company | SonicJobs |
Address | Gorham, ME, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-05-09 |
Posted at | 1 year ago |
Department Summary
- Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards;
- Addressing escalated customer and/or employee issues.
- Managing fleet-related processes including vehicle maintenance and upkeep;
- Demonstrating and coaching behaviors that ensure quality customer service;
- Training existing Installers/Technicians on changing processes, procedures and technologies;
- Improving team and individual performance by working hands-on alongside the technicians;
- Supporting new employees through training and future development;
- Ability to obtain an elevated understanding of processes, procedures and responsibilities performed by direct reports;
- Excellent presentation, facilitation and communication skills;
- Ability to write reports and correspondence;
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals;
- Ability to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates and safely operate a motor vehicle;
- Ability to climb 40 Ft. ladder in a safe manner. Employee, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300 pound ladder or the 375 pound ladder. The fall protection equipment capacity is 310 pounds and the tools are 40 pounds;
- Willingness to work flexible hours, including weekends.
- A strong competency in leading, developing, mentoring, and coaching;
- High School diploma, college degree preferred but not required;
- Paid Time Off
- Tuition reimbursement
- 401(k) with company match
- Complementary Dish Network programming
- Medical, dental, vision
- Performance bonus
- Profit Sharing
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