Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Senior Claims Adjuster - Crop
Recruited by QBE 11 months ago Address , , Ne $50,000 - $72,000 a year
Claims Adjuster - Crop
Recruited by QBE 1 year ago Address , , Ne $50,000 - $72,000 a year

Field Claims Manager - Crop

Company

QBE
Address , , Ne
Employment type FULL_TIME
Salary $82,000 - $124,000 a year
Expires 2023-07-27
Posted at 11 months ago
Job Description
Primary Details
Time Type: Full time
Worker Type: Employee
Summary
At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people.
Everything we do at QBE is underpinned by our company’s cultural elements – because we know it's not just what we do that matters, it's how we do it that makes the difference.
This role will ensure efficient claims operations by coordinating the distribution of losses, providing technical knowledge and assistance and managing a team of field personnel and adjusters.
Primary Responsibilities
  • Manage a field claims team by setting expectations and goals, leading training to develop technical claims skills and communicating with adjusters
  • Review field claims of $100,000; effectively resolve escalated claims issues
  • Collaborate with the Underwriting department to facilitate policy corrections to ensure alignment with company guidelines
  • Assist claims administrator with claim assignments as necessary
  • Ensure all claims files are ready to be keyed in the office
  • Develop, present and follow through with adjuster training and presentations; assist in the development of field training presentations
  • Audit adjuster expense vouchers by performing random field audits and tracking individual adjuster activity
  • Oversee the management and auditing of all claims within assigned area of responsibility throughout the process from notice of loss to payment
  • Maintain loss reserves in adherence with company guidelines
  • Communicate with agents, claimants, field staff and other key stakeholders around claim status, disputed claims, product documents, escalated questions and problems and general information requests
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility

Required Education
  • Associate's Degree or equivalent combination of education and work experience

Required Experience
  • 6 years relevant experience

Required Licenses/Certifications
  • Crop Adjuster Proficiency Program (CAPP) accreditation, Valid Driver’s License

Preferred Competencies/Skills
  • Adjust plans, goals and actions to meet changing priorities
  • Respond calmly, quickly and decisively to unpredictable or unexpected events and changes
  • Collaborate with internal and external customers and key stakeholders
  • Build constructive and cooperative working relationships
  • Effectively manage one’s own time and the time of others
  • Mentor others by providing guidance and encouragement; coach others by providing timely, candid feedback
  • Communicate information in a clear, well-organized and professional manner
  • Identify information and facts that are necessary and relevant for the purposes of evaluating a claim

Preferred Education
  • Bachelor's Degree or equivalent combination of education and work experience

Preferred Experience
  • Experience crop adjusting including multi-peril and crop hail
  • Increasing levels of responsibility

Preferred Knowledge
  • Applied working knowledge of claims adjusting and handling best practices; general knowledge of crop market trends
  • Working knowledge of Windows applications, general computer hardware and software and Microsoft Office Suite
  • Working knowledge of business and financial acumen
QBE Cultural DNA
  • Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:
  • We are inclusive
  • We are courageous
  • We are a team
  • We are customer-focused
  • We are technical experts
  • We are accountable
  • We are fast-paced
All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices.
US Only - Travel Frequency
  • Occasional (approximately 5-10 trips annually)

US Only - Physical Demands
  • General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer
  • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type
  • Manager

Global Disclaimer
  • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Compensation
Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs
Annual Salary Range: $82,000 - $124,000
AL, AR, AZ, Fresno, CA, CO (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY

Annual Salary Range: $90,000 - $136,000
CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA

Annual Salary Range: $103,000 - $155,000
San Francisco CA, NJ and New York City NY
Benefit Highlights
You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.
QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.