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Executive Housekeeper Jobs

Company

Andaz Napa
Address , Napa, 94559, Ca
Employment type FULL_TIME
Salary $70,000 a year
Expires 2023-07-02
Posted at 11 months ago
Job Description

Summary

The salary range for this position is $70,000 to 85,000. This is the range for this position that Andaz Napa reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
At Andaz Napa, part of World of Hyatt Lifestyle Brand, we believe our guests select Andaz for our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. We are Independent and Free-Thinkers! This position reports to the hotel Director of Operations.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
  • Assure all safety and security policies and procedures are followed
  • Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Ensure OSHA and ADA policies are adhered to
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Work closely with all other Departments
  • Coach and counsel employees to reflect Hyatt service standards and procedures
  • Inspect some rooms daily
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
  • Insures proper staffing levels for customer service goals
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Current on latest housekeeping and laundry technology
  • See that inspection program is consistently maintained
  • Solid understanding of housekeeping and laundry supplies and pars
  • Experience purchasing linens and housekeeping supplies
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

  • With opening hotels, previous hotel pre-opening experience preferred
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • Hotel/Hospitality degree an asset
  • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
  • Service oriented style with professional presentations skills
  • Clear concise written and verbal communication skills in English