Executive Director, Revenue Cycle Operations - Hospital Onsite

What You Will Do:

The Executive Director, Revenue Cycle Operations is responsible for providing strategy, direction, leadership, customer service and successful service delivery for the CRCM Engagement for UAB Medicine. In addition to the foregoing, this position shall be responsible to perform account management or other job functions as directed by the specifically requested by the Partner, Comprehensive Revenue Cycle Solutions. The Executive Director, Revenue Cycle Operations is directly responsible for maintaining and achieving client retention, performance, growth and profit goals for the Company’s Region activities, as assigned. As a key member of Comprehensive Revenue Cycle Management (CRCM) Operations team, he/she is responsible for promoting the growth and profitability of the Company, achieving referenceable customers on a regional basis and assuring appropriate leadership talent to achieve such growth and profitability at our customer’s place of business.

This position is not a travelling role. Required to be based out of Birmingham, AL.

Any questions, you can reach Chris Rivera (Manager, Talent Acquisition) at (424) 430-3111.

Core Values

• Performance Effectiveness – Perform quality work, take initiative and accept responsibility
• Manages all on-site operations and processing center operations within the assigned hospital(s).
• Business Literacy – Understanding the health care environment with its challenges and opportunities
• Works collaboratively with Consulting, BI, OD and National Leaders in PA, HIM and PFS Operations.
• Interpersonal Relations – Promote collaborative, open communication and team spirit
• Effectively manages rapid growth, delivers strong performance and profitability of the region.
• Establishes Customer Relationships throughout the C-Suite and delivers monthly Operating Reviews of Performance.
• Collaborates with Information Management by improving the system support to enhance the revenue cycle management.
• Supports Business Development in expanding the customer base.
• Assures that annual revenue and profit goals for his/her region are met or exceeded.
• Provides focus, direction, and leadership for all Comprehensive Revenue Cycle (CRCS) Solution engagements within the assigned hospital(s).
• Assures the breadth and depth of qualified human resources (recruitment and training, retention) to support the Company’s rapid and well-managed growth and to provide for the orderly succession of management and key departmental employees within the assigned hospital(s).
• Mission – Model behavior that is consistent with the Mission, Core Values and Vision of Guidehouse
• Continuous Relations – Develop individual knowledge and skills and improve Guidehouse’s systems and performance
• Customer Focus – Seek customer feedback and improve services
• Establishes and facilitates the CRC on Site Leadership Team within the assigned hospital(s).
• Establish standards and processes to ensure continuous improvement in the revenue cycle and compliance with the CRC Revenue Cycle Model.

What You Will Need:

• Minimum 15 years in hospital revenue cycle management; preferably in a multi-hospital system.
• Experience developing and managing to budgets.
• A strong and proven track record of developing, presenting and implementing healthcare revenue cycle programs that are aligned with the Company’s strategic objectives to create a “best practices” Hospital Revenue Cycle.
• Critical thinker and decision maker.
• Experience managing change.
• Must be well versed with both Hospital (1,000+ beds) & Physician Revenue Cycle (1,000+ Physician Providers)
• Bachelor’s Degree

What Would Be Nice to Have:

• Strong Leadership skills, a solid team orientation and executive presence.
• Additional consulting experience a plus.
• Master's Degree a plus

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Personal and Family Sick Time & Company Paid Holidays
• 401(k) Retirement Plan
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Parental Leave
• Emergency Back-Up Childcare Program
• Skills Development & Certifications
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Medical, Rx, Dental & Vision Insurance
• Basic Life & Supplemental Life
• Short-Term & Long-Term Disability
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.