Events Security Supervisor Jobs

Summary
Provide a safe and secure environment for all occupants of the property by ensuring that the premises is maintained in accordance with all laws, regulations, and codes pertaining to safety and security. Provide guidance and assistance to security officers in all matters relating to the safety and security of the property. Provide input and guidance in the development, writing and implementation of policies, procedures and guidelines for the property.
Core Focus & Essential Responsibilities
Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.
Often posted at entry points, welcoming and greeting guests.
Ensure guests and patrons are authorized to be inside a venue, checking identification, using registries and guest lists, and issuing wristbands or other security measures.
Remind guests, patrons, and employees of safety and security policies with an attitude of dignity and respect, maintaining a positive and fun environment.
Roam the entire property on foot monitoring for safety or security issues and promptly reporting or solving these issues.
Occasionally manage conflict between guests, patrons or employees and utilize knowledge and training to resolve issues safely and effectively solve conflicts.
Occasionally ask guests, patrons, employees or outside visitors to leave the property. Will be able to handle such issues with dignity and respect and must recognize when these situations become a safety or security concern. Will take steps to report or correct the problem keeping the safety of everyone involved at the highest priority.
Act as incident commander for emergency situations at the hotel, working with other staff, managers and executive staff.
Leading the security department in the day to day operational requirements in the absence of the security manager.
Follow, understand and enforce safety and security specific policies and procedures to subordinate staff.
Write memos, directives, and other written forms of communication to brief other managers of matters concerning the hotel property.
Communicate and assist outside emergency care providers with information regarding the property when needed.
Ensure proper incident reports are filed and distributed concerning worker injuries and workers compensation issues in the Security manager absence.
Respond to emergencies on the property and take necessary steps to report or correct the situation.
Use a radio, telephone, email account, or face to face contact to communicate with guests and employees regarding any safety and security concerns or issues. Will then immediately take steps to solve or report the problem, and will follow up with guests or employees to ensure total satisfaction.
Assist with all medical emergencies large or small and be able to administer first aid to guests and employees and will recognize when emergency medical attention needs to be contacted.
Complete investigations and prepare written reports for incidents regarding medical emergencies, property loss and damage, or other criminal activity occurring on the property.
Record all daily activity on a typed Daily Activity Report.
Supporting Functions
In addition to the core focus & responsibilities, the candidate is expected to complete the following duties:
Maintain friendly contact and rapport with all employees and take active steps to ensure that all employees feel safe and can trust the security department with any issues.
Maintain friendly contact with guests, patrons and outside visitors, to create an environment of hospitality and enjoyment among all visitors.
Provide miscellaneous services regarding customer service, such as carrying and delivering guest luggage, delivering various amenities to rooms, providing concierge services such as restaurant recommendations, reservations, directions or other services upon request.
Provide assistance to other departments upon request such as delivering or transporting of property, assistance with small maintenance tasks, bussing tables and clearing drinks, moving and setting up of AV equipment, assisting with keeping grounds clean, or receiving deliveries.