Entry-Level Work-From-Home Customer Service Specialist

Are you ready to embark on a thrilling journey that combines financial expertise with top-notch customer service? If you have a passion for helping small business owners succeed and crave a rewarding career, look no further! Join our team at Contractor In Charge in Sun City Center, FL as a full-time Entry-Level Work-From-Home Customer Service Specialist!

Pay Range: You'll be rewarded generously with a pay range of $16 - $22 per hour, based on your experience and dedication.

Benefits: At Contractor In Charge, we believe in taking care of our team. Our comprehensive benefits package includes opportunities for career growth, flexible work hours, and a supportive remote work environment.

About Contractor In Charge

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offers their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of the scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and, we let them focus on that by doing the rest for them!

Giving our clients this peace-of-mind requires that we have a skilled and reliable team of our own. In order to attract and retain the best, we offer competitive pay, flexible schedules, and remote work-from-home opportunities.

A DAY IN THE LIFE OF AN ENTRY-LEVEL WORK-FROM-HOME CUSTOMER SERVICE SPECIALIST

Empower small business owners with your financial expertise as an Entry-Level Work-From-Home Customer Service Specialist. Start your day with ambition and empathy, knowing you'll make a real difference. Engage with our clients, breaking down complex concepts for informed decisions. Foster a collaborative work environment with supportive teammates, elevating expertise together. Join us in making an impact that matters!

Qualifications For Success

• Minimum of 1 year of call center experience with a high call volume
• Average 90% or higher QA/KPI scores
• Experience with CRM software
• High school diploma or equivalent
• Typing proficiency of 50+ WPM along with good computer skills

Experience in the home service industry (HVAC, plumbing, and electrical) is preferred but not required!

ARE YOU READY TO JOIN OUR TEAM?

Are you ready to take the first step toward an incredible career journey? Applying is as easy as 1-2-3! Just spend 3 minutes filling out our mobile-friendly initial application. We can't wait to hear from you and learn about your passion for customer service and financial expertise!