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Entry Level Customer Service

Company

Peak State Partners

Address Nashville, TN, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-10-04
Posted at 8 months ago
Job Description
  • YOU MUST BE IN NASHVILLE, TN IN ORDER TO APPLY**


Are you seeking to build your career in the dynamic field of marketing while honing your customer service skills? Look no further – we have an exciting opportunity tailored just for you! Join our esteemed marketing company as an Entry Level Customer Service Representative and gain invaluable experience, professional growth, and a solid foundation for your journey in the marketing industry.


About Us:


At Peak State Partners, we're committed to creating exceptional marketing experiences that resonate with our clients and their audiences. As an Entry Level Customer Service Representative, you'll play a crucial role in delivering top-notch service and support while immersing yourself in the exciting world of marketing. If you're ready to learn, contribute, and thrive, we're excited to welcome you to our team.


Job Responsibilities:


As an Entry Level Customer Service Representative, you'll be a pivotal point of contact between our company and our valued clients. Your responsibilities will include:


  • Identifying opportunities for service enhancements and improvements.
  • Assisting clients with inquiries, requests, and concerns through various communication channels.
  • Contributing to maintaining accurate client records and documentation.
  • Learning about our marketing strategies, services, and industry trends.
  • Gaining exposure to marketing campaign planning and execution.
  • Providing prompt, professional, and courteous customer service to clients.
  • Collaborating with cross-functional teams to ensure client satisfaction.


Skills and Qualities:


We're seeking individuals who possess the following skills and qualities:


  • Strong communication skills, both written and verbal.
  • Customer-focused attitude with a passion for delivering exceptional service.
  • Adaptability and eagerness to learn and grow.
  • Problem-solving abilities and a proactive approach to challenges.
  • Ability to work collaboratively within a team-driven environment.
  • Detail-oriented mindset with strong organizational skills.
  • Basic understanding of marketing concepts and strategies.
  • Proficiency in using common office software and communication tools.


Why Join Us:


  • Exposure to diverse marketing campaigns and strategies.
  • Opportunities to expand your skill set within a thriving marketing company.
  • Comprehensive training in customer service and marketing practices.
  • Mentorship from experienced marketing professionals.
  • Competitive compensation package.
  • Room for advancement and career growth.


Application Process:


Ready to kickstart your career in marketing with a focus on customer service? Submit your resume and a cover letter highlighting your enthusiasm for both customer service and marketing, any relevant experiences, and your drive to succeed. If you're excited to provide exceptional service while embarking on a path of professional development, we're eager to hear from you.


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