Electric Power Generator Service Technician

Power UP YOUR CAREER WITH LOUISIANA CAT

THE OPPORTUNITY

We are looking for an ELECTRIC POWER GENERATOR (EPG) SERVICE TECHNICIAN to join our growing operations at Louisiana Cat.

YOU

The person in this role will be responsible for servicing and repairing power systems of all makes and models, performed in the shop and in the field.

SALARY POTENTIAL

$75,000 - $120,000 yearly range

The yearly range indicated is representative of the hourly rate, including typical overtime. This range is based on a technician’s experience, skills, education and training. For technicians, overtime is typically calculated on a daily basis after 8 hours worked.

YOUR CONTRIBUTION

• You will be accountable for EPG (Electric Power Generator) technical instructions, safety and service manuals for Louisiana Cat.
• You will understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers.
• You will be responsible for promoting the Louisiana Cat brand by maintaining a standard of excellence in all that you do.
• You will be responsible for interpreting electric and electronic schematics, wiring diagrams, and ladder logic.
• You will diagnose, troubleshoot, repair, and perform preventative maintenance on diesel and natural gas engines, generators, controls, automatic transfer switches, paralleling switchgear, and fuel supply systems.
• You will create, track, and formalize work order documents on our Caterpillar customer service report software systems.

YOUR VALUE

• You will have the tools and building blocks to MAKE A CAREER here at Louisiana Cat.
• You will demonstrate an understanding of single phase and three phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment.
• You will promote positive customer service according to Caterpillar and Louisiana Cat expectations with customers and management team

MOST IMPORTANT QUALIFICATIONS

• Must own required tool inventory. Louisiana Cat offers exclusive Tooling Program (specific discussed during interviews)
• HIGHLY PREFERRED: Prior experience with Rental Equipment will be considered.
• HIGHLY PREFERRED 2+ more years of previous hands-on electrical diagnostics and troubleshooting experience working on 8.5kW 2,500kW diesel and natural gas powered generators, ATSs, and Paralleling Switchgear.
• REQUIRED: High School Diploma or (GED) equivalent
• REQUIRED: Basic computer skills including typing, MS Word, MS Excel, and MS Outlook.
• REQUIRED: Strong mechanical aptitude.
• HIGHLY PREFERRED: Candidates with commercial / industrial electrical, and / or controls experience.
• HIGHLY PREFERRED: Strong heavy equipment engine experience.
• Strong customer service skills, mechanical aptitude, professional demeanor and always "safety-first" mentality every hour of every day

JOB FACTS

• WORK SHIFT: 40+ hours weekly; requires working hours in addition to normal work schedule for customer emergency calls or routine services (specifics will be discussed during interviews).
• Will require physical movement and some heavy lifting.

SAFETY IN ALL WE DO

• We maintain compliance with all Federal, State and Local safety and company regulations
• Louisiana Cat is a drug-free workplace
• We require strict compliance with PPE (personal protective equipment) safety regulations
• All employees must follow all Company Health, Safety & Environmental (HSE) procedures

WHY PEOPLE JOIN LOUISIANA CAT

• We are known for service quality and unsurpassed customer relationships guided by our strong company values, culture and safety standards
• We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs to meet family and work lifestyles
• We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana CAT
• We work across Construction, Electrical Power, Forestry, Governmental, Heavy Equipment, Industrial, Landscaping, Marine Engines and Oil & Gas industries
• We have energy, focus and passion delivering results because what we do impacts our customers each and every day

LOUISIANA CAT BENEFITS

• Short- and Long-Term Disability Insurance
• Credit Union
• Technician Tool Loan Program up to $1,000
• 401K Plan with Company Match
• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Employee Discounts
• Paid Holidays & Vacation
• Technician Career Development Program - Shop & Field Service Training
• Safety Boot / Safety Prescription Glasses Allowances
• Tuition Reimbursement and Student Loan Assistance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies

WHO WE ARE

Louisiana CAT is the only authorized Caterpillar Dealer for the state of Louisiana. We provide Caterpillar Equipment, Service, Parts and Engines to customers across a wide range of industries. We are guided by our strong company culture, safety standards and activities in the communities in which we operate. We seek out employees who are inspired by our timeless values, thrive in growing company environment and want to become a part of a dynamic company backed by 85+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.

ADDITIONAL INFORMATION

• Pay Transparency Nondiscrimination Provision: click here for more information
• Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employee (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.
• Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires: click here for more information