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Ed Access Coordinator Jobs
Company | DCH Health System |
Address | Tuscaloosa, AL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-05-27 |
Posted at | 1 year ago |
The Emergency Department Access Coordinator is responsible for providing a positive patient interaction for all that enter the emergency department. The access coordinator is expected to be polished in communication both verbally and in writing. The access coordinator should be mindful of the urgency and create an efficient and patient-centered environment.
- Has knowledge and understanding of all insurance companies’ policies and criteria as related to referral processes and preauthorization processes.
- Completed the initial patient intake excluding financial information promptly.
- Assist in obtaining precertification for patients as required by policies if the backend registrars get backed up.
- Works with leaders and other departments to make improvements to patient care and the health system
- Responsible for oversight of the waiting area to ensure patients are having a positive experience and working to assist clinical patients in long wait times.
- Be able to cross-train in other registration positions and meet the requirements of a registrar’s job description.
- Obtains appropriate forms to maintain Joint Commission compliance.
- When patients are not presenting at the front desk, the access coordinator will be expected to work an eligibility worklist in the eligibility system.
- Obtains identification and scan copies of all identification presented. Required to document reasons if unattainable.
- Verify if we are in-network or out-of-network with the patient’s policy.
- Be able to provide out-of-pocket estimates for self-pay patients if the ED was federally mandated.
- Must be able to communicate verbally or in writing in a positive and uplifting manner to patients, physicians, hospital-based personnel, and other customers of DCH Health System.
- Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to all DCH Health System policies and procedures.
- Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
- Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
- All other duties as assigned.
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
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