Driver Jobs

Job Summary:

Coordinate, prioritizes, and fulfill duties required for contracted trips in a professional, timely manner using good judgment while keeping safety a top consideration.

Duties:

• Maintain solid customer relationships by handling questions and concerns with speed and professionalism as described in the employee handbook.
• Advise other drivers about traffic problems such as construction areas, accidents, congestion, weather conditions or other hazards
• Speak directly with clients, answering questions
• Check company assigned email box daily
• Verifying & checking flight statuses
• Collect payments from clients when balances are due
• Fuel vehicles as needed
• Monitor the workload by logging in to DriverAnywhere.net daily and responding
• Able to be flexible with job duties
• Able to lift 70lbs regularly
• Keep vehicle clean and tidy inside and out
• Confirm shift availability in a timely manner
• Be regularly accessible by cell phone to discuss trip assignments with dispatch
• Report to managers when something is broken or needs repair
• Transfer clients in a safe, timely, on schedule, lawful manner according to company procedures and protocols.
• Record information as required by the company
• Follow directions from the dispatch office regarding updates and schedule changes
• Executes all terms and conditions as set forth in BAC Transportation’s employee handbook

Qualifications:

• Willingness to work weekends and holidays is a must.
• Flexibility in scheduling
• Must pass pre-employment and random Drug and Alcohol tests
• DOT Health card obtain and keep current
• Possess a sincere desire for delivering 1st-rate customer service.
• Detail oriented
• Current driver’s license
• Team spirit
• Must be able to read and write in the English language
• Friendliness
• Strong work ethic
• Must pass background checks to include a good driver history record
• Punctuality
• Multi-tasking capability
• Composure under pressure

Skill requirements:

• Must be able to communicate by telephone, and in person in a courteous, friendly and professional manner with all clients, vendors, staff and co-workers
• A good memory for details and procedures
• The ability to work well in a team environment
• Excellent communication skills
• Good eyesight, hearing, manual co-ordination and dexterity
• Good judgment and decision-making skills
• Be able to learn the driver confirmation system (Driver Anywhere)
• Ability to work in a highly demanding and highly stressful environment
• Acknowledges and greets clients within 30 seconds while maintaining a professional and friendly demeanor
• May not provide “lift” services or assistance to any client or hospital guest not in a wheelchair; only offer a hand for assistance
• Be able to back a car or van with trailer proficiently and under pressure
• Maintains the security of customer financial and identifying information
• Must be able to learn and remember pick-up and destination points
• Be able to follow verbal and written direction

Direct Supervisor:

Department Manager(s)

Manager on Duty

Dispatcher on duty

Shift Description:

Crew Shuttle Driver usually work shift’s that vary all hours and often include, holidays and weekends. This work requires sitting for long periods of time. It can be stressful when dealing with emergency situations or with routine work punctuated by very busy periods.