Drain Technician Jobs

We are hiring a Drain Service Technician!

We are a family owned and run company that has been in business since 1982! With a fantastic reputation in the community, we have no shortage of calls and looking for an experience Drain Technician to join our team!

The Role

Diagnose and repair drain issues and lead customers to informed and confident buying decisions.

What can we do for you?

• We are growing and so are the opportunities for advancement.
• Team events for employees and their families.
• We provide ongoing training and professional development.
• Pride in working for a company that makes a difference in the community and always does right by the customer.
• We have a great benefits package (see full list below).
• We’ve been in business for 40 years and have 5-star reviews.
• We are a family-owned company with a fun, professional and caring management team.
• Culture of continuous improvement including use of latest technology platforms in the industry.
• We have box seats to the Caps and Jiffy Lube Live for employees to enjoy!
• Provide stability – over 30% of their staff has been employed 10 years or longer.

Benefits For Our Employees

• Health, Vision and Dental insurance
• Paid vacation
• Family Atmosphere
• Tool, iPhone and iPad Allowance
• 401k with company match
• Supportive Management
• No Shortage of Calls
• Dynamic work environment
• We offer great earning potential
• Uniforms
• Immediate hire with year-round work

Responsibilities

• Train and mentor apprentices to ensure quick, accurate repairs.
• Help customers select the right maintenance plan and understand warranty information.
• Educate and assist customers on the importance of sewer repair and replacement.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Protect drain cleaning equipment and keep a well inventoried truck.
• Complete all drain cleaning, jetting and cable work related to in-home, service calls.
• Know how to establish customer rapport to provide the right products and services.
• Explain reasons for blockage and illustrate how you will resolve the issue.
• Be accurate and timely with invoices, timecards, curbside feedback and option sheets.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.

Skills Needed For Our Drain Technician

• 2 years’ experience draining, with knowledge of local plumbing codes and ability to make on-

the-job applications.

• Strong desire to be a better technician tomorrow than you are today.
• Pass a drug screen and background check.
• High integrity with advanced social skills and ability to make solid connections.
• Ability to pass a D.O.T. physical to drive a company vehicle
• Competitive individual contributor who also loves to win as a team.
• Highly organized with exceptional follow-through abilities.
• Personable and professional with a knack for diffusing messy situations.
• Willing to apply for drain cleaning license if not already licensed.
• Clean, safe driving record.
• Strong verbal and written communications.

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background check and drug test are required to be considered for this position.