Doorman Jobs

JOB TITLE: Doorperson

JOB DESCRIPTION:

This position is responsible for the guest/owner experience from arrival until they leave the property at the end of their stay

JOB FOCUS:

Focus is on, but not limited to the following:

• Serve as ambassadors of the property by being the first point of guest contact
• Guide guests/visitors by giving directions and service in during special events, as instructed
• Greet guests in a courteous and caring manner

DESIRED QUALIFICATIONS:

• A professional demeanor and attire is to be maintained at all times
• Must have strong interpersonal and organizational skills
• Experience in luxury resort desired
• Ability to working independently with little to no supervision
• Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations
• One (1) year of guest service experience
• Must be able to perform in a team environment
• High School Diploma or equivalent is required
• Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership
• An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred
• Must have exceptional time management skills
• A valid NV Driver’s License is required and must be obtained before entering this position
• Must have the ability to effectively communicate in English, both written and verbal forms
• Must be 18 years of age or older
• Previous experience in a high-end luxury Gaming or Hospitality environment is desired