District Manager Jobs

*** THIS ROLE WILL SUPPORT THE AIKEN/COLUMBIA MARKET ***

The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from and reports directly to the Regional Manager/Director

ESSENTIAL JOB FUNCTIONS

• Conducts store inspections to ensure that brand standards and procedures are being upheld at all times
• Serves both the internal and external guest
• Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby’s Franchising LLC to the field
• All other duties necessary to ensure regional operations function properly
• Works a minimum of 6 hours in each location, within their district, bi-weekly
• Essential duties may include but are not limited to the following:
• Explains the “Why” when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method
• Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric
• All other duties necessary to ensure district operations function properly
• Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits
• Develops store level managers through influence and governance
• Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations
• Focuses on building people so that they can in turn build the business
• Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district
• Work with varying departments to select, evaluate, and approve opportunities for growth in the District
• Recruits future talent that fits the Zaxby’s Culture
• Ensures protection of the Brand through adherence to standards and policies

TRAVEL REQUIREMENT

Up to 60% required

QUALIFICATIONS

• Proven business acumen
• Demonstrated developer of people
• Proven ability to manage multiple locations located in different geographical areas
• Demonstrates loyalty, integrity, dependability, empathy, and professionalism
• Self-motivated leader with the ability to solve complex problems
• Proven ability to identify, recruit, and develop talent for leadership roles
• Strong planning and organizational skills
• Basic math and accounting skills
• Servant leader
• Ability to create and implement management development plans
• Strong analytical/decision making skills
• Excellent interpersonal communication, presentation, and conflict resolution skills

EDUCATION AND EXPERIENCE GUIDELINES

• Other: Valid driver’s license, vehicle insurance, and reliable transportation; successful completion of background check, drug screen, and motor vehicle report
• Education: Bachelor’s degree in related field; or equivalent combination of education and experience
• Experience: 7+ years of multi-unit experience

STANDARD HOURS

• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Ability to work a minimum of 48 hours per week

REMOTE WORK ELIGIBILITY

• Ability to work 60% of the time in the regional store locations and 40% of the time at home