Director, Operations Jobs

With over 3,000 installations in nearly 40 countries, Pacific Packaging leads the industry with high-speed rotary and inline liquid filling and capping equipment for manufacturers of aerosol, pourable, and non-pourable viscous and semi-viscous products in the food, pharmaceutical, personal care, home care, and chemical markets. As part of the ProMach Filling & Capping business line, Pacific helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling, and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia. For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com.

JOB DESCRIPTION

Pacific is seeking a Director of Operations to join their team. Reporting to the Vice President/General Manager, the Director of Operations is responsible for overseeing the manufacturing process from initial quotation to final commissioning of the machines, including inside sales, mechanical & electrical assembly, parts manufacturing (machining and fabrication), factory and site acceptance testing, and field service departments in the build and installation/support of filling & capping machinery and related equipment.

This position also manages individual large-scale projects and directs the work of the project team directly and indirectly across multiple functions from project initiation through site acceptance, commissioning, and closure. He/she guides the work of subordinates to achieve the day-to-day tasks, business goals and strategic objectives. In addition to managing actual customer projects, he/she also develops business processes, tools, and programs that improve project execution effectiveness across the entire life cycle. Broad strategic & tactical acumen coupled with deep product knowledge and technical skills are required.

This position is directly responsible for managing plant safety, facilities management, and manufacturing quality, as well as capacity planning, utilization, scheduling, and shop order management. The Director of Operations supervises and plans all manufacturing activities while balancing tactical and strategic business directives. He/she must also be ready to demonstrate their skill and experience in a manufacturing environment delivering continuous improvement and driving behavioral discipline in the people. The primary goal of the Director of Operations is to ensure that all manufacturing processes and related activities operate at the highest levels of Safety, Quality, Delivery & Cost performance; and making sure all projects are On-time, On-Budget, and On-Quality….Always!

A wide degree of creativity, latitude, tactical and strategic initiative is expected. Reporting to the position will be: Inside sales reps, project managers, manufacturing supervisors and managers, and field service technicians.

RESPONSIBILITIES:

• Oversee and drive day-to-day production schedules, operational and plant activities in accordance with business goals and objectives.
• Manages intra-department and inter-department communication, reporting tools, and systems.
• Own quality control for Pacific.
• Manages production budget while adhering to overtime, labor, and materials requirements.
• Maintaining and enforcing safety protocols and compliance guidelines.
• Manages human and material resources to meet production targets.
• Monitor budget and utilize operational resources, participate in safety program development.
• Provides support to other functions in determining manufacturing capabilities, product lead times, and cost estimates.
• Engages with the teams to provides hands on support for troubleshooting issues plaguing production performance and dispute resolution.
• Implement business process standard operating procedures (SOP’s).
• Runs daily meetings and provides timely updates and information to key stakeholders.
• Participates and leads projects aimed at improving on time delivery and inventory turns; reducing cost of quality; and increasing productivity.
• Coordinate maintenance and repair of machines to avoid downtime and delays, ensure production process and machinery comply with customer specifications and professional and safety standards.
• Responsible for monitoring and maintaining quality standards for all products.
• Lead manufacturing process improvement utilizing the concepts and techniques of lean, Six Sigma, and industry (and company) best practices.
• Collaborates effectively across all functions on business initiatives and daily order execution.
• Enforces system and company policies and procedures. Actively participates with the management team to support and implement initiatives.
• Develops and drives key performance indicators to the highest standards of performance in safety, quality, delivery and cost.
• Manage the selection, training and development of production staff.
• Review engineering recommended process changes to ensure process is appropriate with operating goals.
• Develops and accelerates team performance through formalized training plans, coaching, and performance management.
• Conducts problem-solving and continuous improvement as a daily norm.

• Drive lessons learned reviews with stakeholders.
• Drive problem-solving and corrective actions.
• Work collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
• Enhancing department and organization reputation by accepting ownership for accomplishing new and different requests.
• Develop and implement quality control procedures and protocols.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Dependable, honest and ethical; reliable, able to carry out tasks autonomously and collaboratively.
• Attention to detail, ability to problem solve and well-organized.
• Familiarization of lean practices and methodologies.
• Works effectively and collaboratively and respectfully in a team environment, comfortable in cross-functional roles.
• Analytical thinker and passion for root-cause problem solving.
• Ability to analyze and appropriately determine schedule priorities and how they relate to the engineering department as well as manufacturing and assembly.
• Must be willing to work extended hours to support staff.
• Excellent computer skills (Microsoft Office – Word/Excel) and knowledge of MRP/ERP systems.
• 8-10 years’ experience in manufacturing operations, which could include project management, engineering, quality, manufacturing, or production in a design-to-build environment.
• Engineering understanding of machined and fabricated parts as well as understanding of machinery and electrical assembly.
• Knowledge and experience in packaging machinery preferred.
• Excellent interpersonal skills and ability to successfully handle a multi-tasked role.
• Proven track record of managerial expertise of departments of 30 plus employees, involving manufacturing-based problem solving, personnel management and employee morale development.
• Excellent verbal and written communication skills, including presentation skills.
• Results-oriented, resourceful, self-motivated, professional etiquette, customer-service-oriented with the demonstrated ability to lead, coach and inspire others to the same behaviors.

BENEFITS

Salary range is determined based upon years of directly relatable experience for the position. These components, along with local and national compensation survey data, contribute to determining a candidate's potential starting rate of pay.

Base Salary Range: $112,000.00 – $192,000.00

Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), a management incentive compensation plan, very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.

Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.

Skills

Preferred

• Manufacturing Skills

Behaviors

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Leader: Inspires teammates to follow them

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help