Director Of Operations Jobs

A business that provides companies with a range of health, wellness and program management services is seeking an experienced Director of Operations to join a highly skilled team and help their business continue to grow. The ideal candidate will have senior management experience in a dynamic setting and ability to take charge of driving strong business benchmarks, federal contracting supervision, team building, and overall organizational growth. The ideal candidate will possess knowledge of ISO 9000 and/or CMMC (Cybersecurity Maturity Model Certification) standards, along with a understanding of federal contracting and GSA (General Services Administration) processes. The role requires outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that push boundaries. The director of operations will work closely with senior leadership to strategize and develop long-term plans that usher in new levels of productivity and success for the company.

Status: Temp-to-Hire

Salary: $50/hour

What You'll Do:

• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Collaborate with senior managers in the development of performance goals and long-term operational plans
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Work with project managers in the development of financial and budgetary plans
• Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
• Set strategic goals for operational efficiency and increased productivity
• Assist in formulating business strategies and tactics to drive growth and expand market reach.
• Manage relationships with GSA and other federal agencies to ensure compliance and successful contracting.
• Lead the organization's efforts in obtaining and maintaining ISO 9000 and/or CMMC certifications.
• Set and drive strong business benchmarks, focusing on achieving organizational goals and objectives.
• Analyze current operational processes and performance, recommending solutions for improvement where necessary
• Stay up-to-date with federal regulations and industry trends, and provide guidance on leveraging opportunities in the federal market.
• Manage implementation of new and existing product and service launches.
• Monitor the implementation of strategic initiatives, ensuring alignment with objectives and timely execution.
• Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
• Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals

Job Requirements:

Required:

• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Ten or more years in a senior leadership role in a field related to our industry
• Strong working knowledge of industry regulations and legal guidelines
• Masterful organizational, communication, and leadership skills, backed by previous professional success
• Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management

Preferred:

• Demonstrated experience in driving strong business benchmarks and achieving organizational growth overseeing the launch of new programs and services in development by Subject Matter Experts within the organization.
• Experience in developing budgets and business plans
• Strategic thinking and problem-solving abilities to navigate challenges and drive successful outcomes.
• Proficient understanding of ISO 9000 and/or CMMC standards, with a track record of successful certification.
• Proven experience in team building, leadership, and talent acquisition.
• Strong business acumen with the ability to identify and capitalize on market opportunities.
• In-depth knowledge of federal contracting processes, regulations, and compliance requirements.
• Familiarity with GSA procedures and contracting mechanisms.
• Superior negotiation skills for both internal and external purposes
• Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM)
• Excellent communication and negotiation skills, with the ability to convey complex federal concepts to diverse stakeholders.
• Bachelor’s degree (or equivalent) in business administration or related field

How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Staffing Services is an equal opportunity employer.

About Us: Palmer is an award winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area.

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