Director Of Operations Jobs

Grossman Solutions is looking for a highly motivated, strategic Director of Operations to join our expanding public affairs, political consulting, and executive search firm.

The Director of Operations will play a key role in helping our team succeed and grow. The Director will be responsible for overseeing the financial health of Grossman Solutions while leading the company’s day-to-day business operations, including human resources, client engagement, vendor management, and information technology.

The Director of Operations will join a diverse, fun, and passionate team dedicated to building power and advancing racial, social, and economic justice through our work. The ideal candidate is a highly organized, detail-oriented self-starter with a firm grasp of finances and HR, exceptional interpersonal skills, and a knack for solving problems.

This is a fantastic opportunity for a curious, driven, and decisive professional with a love for politics to play a key role in a growing company. There is no typical day at Grossman Solutions; ideal candidates will thrive in a fast-paced, always-changing environment.

About Us

Grossman Solutions works at the intersection of politics, people, and policy, and we pride ourselves on helping leaders lead. Founded in 2007, we bring decades of on-the-ground know-how along with creative management expertise to help our clients build their organizations, develop winning strategies, and powerfully execute their work.

We partner with advocacy groups, non-profit organizations, labor unions, and campaigns to solve their most challenging problems.

Grossman Solutions is a remote workplace with members of our team working and living in Connecticut, Washington, D.C., New York, Minnesota, and Puerto Rico. We have an office in Hartford, Connecticut.

Key Responsibilities

Finance

• Oversee books of accounts and record keeping, including managing contract bookkeeper and accountant
• Evaluate short- and long-term strategic financial objectives
• Manage daily finances
• Oversee and manage all aspects of the financial functions of the firm
• Manage processes for financial forecasting, planning, and budgeting and serve as a thought partner to the Principal

Human Resources

• Maintain strong relationships with staff, identifying their needs and supporting their work while creating an inclusive workplace culture
• Participate in the recruitment and hiring of new staff and vendors
• Assist in managing staff performance and documentation of performance issues
• Coordinate all aspects of employee onboarding and offboarding protocols and procedures
• Manage workers’ compensation and unemployment claims
• Oversee all HR administration, including the firm’s employee benefits programs and payroll

Client & Vendor Relations

• Administer billing and invoicing for all client and vendor contracts
• Assist team to ensure monthly client reporting requirements are met
• Develop working relationships with clients and vendors, serving as the main point of contact for billing and contract questions and general business inquiries

Technology

• Manage all company technology software systems and equipment and serve as first line tech support to the Grossman Solutions team
• Ensure the necessary technology, security protocols, and office infrastructure are in place to support a growing business
• Maintain user accounts on various IT platforms including registration information and password management

Operations

• Advise Principal on keeping all financial and HR policies and practices up to date with best practices and compliant with all applicable state and federal laws
• Manage Hartford office and support remote staff
• Support operational needs for client campaigns and projects, including human resources, banking, filing legal and tax documents, contracts, and compliance
• Organize and maintain all records related to finances, legal, contracts, and billing

Key Qualifications

• Deep curiosity about the world and a strong sense of humor
• Proficiency in Microsoft Excel, QuickBooks and other financial software platforms
• Demonstrated commitment to racial, social, and economic justice
• Strong analytical thinking skills, with a demonstrated ability to problem solve and plan
• High level of professional integrity and discretion with the ability to manage confidential, sensitive information
• Exceptional interpersonal skills with the ability to work with colleagues and clients across diverse cultures and backgrounds
• Keen eye for details, highly organized, and an ability to multitask
• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced environment with shifting and competing priorities
• Experience overseeing finance, human resources, and operations in politics, organizing, or advocacy
• Bachelor’s degree required; experience in accountancy is a plus
• 7+ years in progressively responsible management roles

Structure and Location

Grossman Solutions is a remote workplace with staff across the country. Preference will be given to candidates in Connecticut (and the surrounding region), Washington, D.C., or New York City.

The Director of Operations will report to and collaborate with Founder and Principal Andrew Grossman.

Salary

Grossman Solutions is committed to practicing salary transparency. The starting salary for this position is $70,000 and the maximum is $90,000, commensurate with experience.

Benefits

Grossman Solutions provides a generous and competitive benefits package which includes the following:

• Employer-paid life and disability insurance
• $80 monthly cell phone stipend
• Flexible Spending Account program
• Medical, vision, and dental insurance with premiums fully covered for employees and their dependents
• Opportunities for professional development and a learning-oriented culture that supports growth
• Flexible paid time off including vacation, personal days and holidays
• 401K benefits including 3% employer contribution

Grossman Solutions is an equal opportunity employer committed to a diverse, inclusive and equitable workplace. Grossman Solutions does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected category under local, state or federal law.