Director Of Housekeeping Jobs

As our Director of Housekeeping, you will be responsible for driving the exceptional performance of all aspects of the Housekeeping Department, including Laundry and the Uniform Room.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• One complimentary meal for all employees who work more than 6 hours per day
• 401(k)
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

• Coordinates preventative maintenance programs with the Director of Engineering.
• Lead the Housekeeping team in providing exceptional guest service and cleanliness while driving colleague satisfaction.
• Ensure the necessary resources, tools, and equipment are readily available.
• Development, implementation and maintenance of Fairmont and industry standards of service and cleanliness.
• Contributor in developing the hotel wide strategic goals and plans.
• Ensure effective staff planning, selection, training and development strategies are in place.
• Lead and co-ordinate the Housekeeping responsibilities in all hotel renovation projects.
• Execute monthly financial obligations from forecast and budget for Housekeeping; ensuring expenses and productivity are on target.
• Prepare and execute departmental and divisional capital plans.
• Develop and maintain close and effective working relationship with all supporting departments.
• Immediately address all guest comments or concerns.
• Work with Director of Operations to prepare the annual Housekeeping budget.
• Stay current with industry trends, implementing enhancements to product and service.
• Develop departmental goals and measurements resulting in a balanced score card of guest, colleague, owner and brand.
• Responsible for carrying out other management duties as requested by Executive team.
• Oversees the retrieval of all lost and found items consistent with company policy.
• Provide ongoing professional development, growth, and job satisfaction of all leaders and colleagues in Housekeeping.
• Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely.
• Plan, organize and implement all deep cleaning & projects for guest suites, villas, and public areas.

Qualifications

• Hotel Management degree an asset
• Excellent interpersonal skills with ability to communicate with all levels of talent from diverse backgrounds
• Computer literacy in Microsoft programs (Outlook, Teams, Word, PowerPoint, Excel) and a high level competency with administrative duties
• Previous experience in a similar role preferred (preferably minimum of 2 years experience)
• Fluent spoken and written English
• Strong attention to detail and ability to teach, train and grow team to follow
• Ability to create a community which supports a collaborative environment focusing on colleague needs to build strong relationships

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements: Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Type: Full-time

Benefits:

• Employee discount
• Referral program
• Health insurance
• 401(k) matching
• 401(k)
• Dental insurance
• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed
• Evening shift
• Day shift

Supplemental pay types:

• Bonus pay

Experience:

• Housekeeping Leadership: 2 years (Required)

Work Location: In person