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Director – Reverse Logistics Jobs
Company | CTDI |
Address | West Chester, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Telecommunications |
Expires | 2023-09-25 |
Posted at | 8 months ago |
Category
The California Privacy Rights Act (CPRA) grants certain rights to California residents.
Communications Test Design, Inc.
Jodi Colello
1336 Enterprise Drive
West Chester, PA 19380
E-mail: [email protected]
Position Type
Full-Time/Regular
Tracking Code
20139581
- Generate, cultivate, and communicate ideas for continual improvement of features, functionality, and performance for the platforms.
- Ensure that customer's service expectations are met, including achieving all CTDI service levels metrics and quality performance goals.
- Proven organizational and analytical skills.
- Proactive problem solving ability.
- Superior verbal and written communication skills.
- Advanced customer interaction skills with the ability to communicate effectively.
- Excellent leadership ability.
- Results driven mentality.
- Communicate and interact with customer and various internal functional departments (i.e. IT, HR, Program Management, Quality etc.) in order to resolve issues, capitalize on opportunities and improve business and service performance.
- Strong interpersonal skills with the ability to motivate others.
- Prepare various reports and analyses as required by the customer or CTDI internal organizations.
- Minimum of a B.S. Degree in Business Management or a related discipline is preferred.
- Proficiency in MSOffice (Word, Excel, Access and Project), report preparation, and data analysis.
- Experience in mobility resale market
- 10+ years working in a high volume distribution, 3PL, manufacturing, technical service (i.e. testing and repair) or forward logistics operation.
- APPLICABILITY OF PRIVACY NOTICE
- COLLECTION AND USE OF PERSONAL INFORMATION
- Monitor compliance with equal opportunities and anti-discrimination laws: We collect from you protected classifications (race, national origin, citizenship, sex, military or veteran status, and any disabilities you may have). We use this information to comply with our obligations under equal opportunity and anti-discrimination laws.
- Facilitate visa sponsorship: We collect from you your identifiers (name, physical address, work address, and passport (if provided)) and your visa information (job title, salary offered, type of visa, eligibility basis and expiration date) and your dependents’ identifiers and visa information. We use this visa information to facilitate your employee visa sponsorship and for the purpose of maintaining your employment.
- Monitor work-related licenses and credentials: We collect from you as well as from educational institutions, personal and professional references your identifiers (name) and your professional information (licenses, credentials, employment history, educational history, and resume/CV). We use this information to manage work-related licenses and credentials.
- Provide on-site access: We collect from you your visual information (photographs). We use this for employee access badges to verify your identity and to grant physical access to CTDI facilities.
- Issue tax forms: We collect from our third-party onboarding vendor your identifiers (name, physical address, and Social Security number) and tax information (withholding details). We use this information to issue tax forms and comply with tax reporting requirements.
- Administer reimbursements: We collect, from you, your identifiers (name and physical address), financial information (bank account and routing number), and corporate financial information (CTDI-issued credit card), and details of travel or expenses incurred in connection with your tenure. We use this information to issue reimbursements.
- Handle general human resources functions: We collect from you your identifiers (name, Social Security Number, personnel ID, email address, telephone number, and physical address) and emergency contact information. We use this information to handle general human resources functions, such as personnel support, termination, and emergency contact procedures.
- Employee engagement. We analyze the information provided to make inferences with respect to your individual preferences, behaviors, predispositions, characteristics, intelligence abilities and aptitudes.
- Career Development. We collect, from you, your identifiers (name) and professional information (federal identification authorizing work in the United States, licenses, credentials, employment history, educational history, resume/CV, disciplinary evaluations, performance reviews, terms and conditions of employment). We use this information to identify, deliver, and track training needs and outcomes, to help with career development, succession, planning, and workforce management and to manage professional requirements, certifications and memberships and to manage relationships with vendors.
- Conduct performance reviews: We collect from you your identifiers (name) and professional information (licenses, credentials, employment history, educational history, and resume/CV). We use this to conduct performance reviews and evaluate personnel for internal opportunities.
- Administer salary and benefits: We collect from you as well as from governmental entities and benefit providers your identifiers (name, telephone number, physical address, email address (if provided), date of birth, employment identification number, Social Security number, insurance policy number, driver’s license number, state identification number, and passport (if provided)), protected classifications (marital status, age, race, sex, gender, citizenship status, immigration status, disability status (if provided), and veteran status (if provided)), and financial information (bank account and routing number). We use this information to administer salary and benefits, such as medical, dental, and retirement benefits. We also collect from you identifiers (name, date of birth, and Social Security number) of dependents. We use the dependent information to process their eligibility as your dependents for the purpose of benefits.
- Conduct background checks. We collect both from you and from third-party background check vendors your identifiers (name, date of birth, and Social Security number). We use this information to conduct background checks for employment purposes.
- Create a personnel file: We collect, from you your identifiers (name, date of birth, telephone number, physical address, date of birth, physical characteristics or description, and primary language) and professional information (licenses, credentials, employment history, educational history, resume/CV, disciplinary evaluations, performance reviews, terms and conditions of employment, salary (including retirement accounts, pensions, or insurance coverage), skills, qualifications, experience, travel history, professional/occupational memberships, and time-off work). We use this personal information to maintain your personnel file, create personnel biographies, and for internal recruitment purposes (assessing your eligibility for other positions within CTDI).
- Conduct IT security and management: We collect, automatically, when you use Company systems, electronic network activity information (username, password, IP address, browsing history, search history, websites visited, and interactions with websites). We collect geolocation information (city, state, and country level geolocation data of the IP from workstations, and mobile data) and your business email address. We use this information to ensure compliance with CTDI’s policies and procedures, to protect data assets of CTDI, for authentication purposes, and to provide IT support.
- Promote safety and security. We collect from you and automatically from closed circuit cameras your visual information (photographs, images, and video). We use the photographs and images verify compliance with policies, and to create security badges to promote the safety and security of employees, contractors, visitors, customers, and consumers.
- Facilitate company sponsored event: We collect, from you, identifiers (name and date of birth) and COVID-19 test results of your dependents for the purpose of facilitating company-sponsored events. We use this information in order to mitigate the spread of COVID-19 at company-sponsored events.
- HOW WE SHARE YOUR PERSONAL INFORMATION
- We have disclosed your personal identifiers and internet or other electronic network activity information to IT support to help us maintain the quality and safety of CTDI devices or to improve, upgrade, or enhance CTDI devices.
- We have disclosed your personal identifiers, protected classifications, professional or employment related information, internet or other electronic network information, and your customer records information to service providers that help us perform employment-related functions. These service providers include IT support, background check companies, payroll processors, expense processors, health insurance providers, and benefits providers.
- We have disclosed your personal identifiers and internet or other electronic network information to IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair errors that impair functionality.
- RIGHTS OF CALIFORNIA EMPLOYEES
The California Privacy Rights Act (CPRA) grants certain rights to California residents.
- Right to non-discrimination: You have the right to not receive discriminatory treatment if and when you exercise your rights to access, delete, or opt-out under the CPRA.
- Right to correct: You have the right to correct inaccurate personal information that we collect or maintain. If we believe the information in question is correct we will ask you to provide documentation if necessary to rebut our own documentation that the personal information is accurate.
- Right to opt-out: You have the right to opt-out of the sale or sharing of your personal information to third parties. CTDI does not sell your personal information. CTDI does not have actual knowledge that it sells personal information of minors under the age of 16 years.
- Right to deletion: You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions.
- Right to know/access: You have the right to request what personal information we have collected, used, disclosed, and sold about you. Below, there are details on how to exercise this right. You may only make a request for access twice within a 12-month period.
- Right to limit use of sensitive personal information: You have the right to limit the use of how we use your sensitive personal information. Sensitive information includes Social Security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin.
- SECURITY
- CHANGES TO THIS PRIVACY NOTICE
- CONTACT US
Communications Test Design, Inc.
Jodi Colello
1336 Enterprise Drive
West Chester, PA 19380
E-mail: [email protected]
Position Type
Full-Time/Regular
Tracking Code
20139581
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