Digital Group Product Manager (Remote)

Who We Are

The Digital Group Product Manager in a critical role on the Hallmark Digital Product Management team, which is at the core of the company’s efforts to innovate digital solutions that help people connect and celebrate life’s meaningful moments and relationships. This team is transforming the Hallmark.com technical infrastructure and creating best-in-class omni-channel customer experiences.

What Your Role Entail And How You’ll Contribute

The Digital Group Product Manager is a dynamic role that is responsible for defining and driving the end-to-end product vision for multiple tightly coupled e-Commerce product teams. You will lead an agile product team that oversees bottom of the funnel and have responsibility for the development and coaching of Product Managers and Owners. You’ll collaborate cross-functionally to ensure alignment of product vision and timing with customer and business needs.

This position is the right fit some someone who is a proven Senior Product Manager and is ready for more leadership responsibility. You will work closely with business strategy, research, and analytics teams to gain a deep understanding of the business, customer, market, and competition to build business cases, product strategy and roadmaps. You will evaluate opportunities and determine what gets built and delivered to customers. Collaboration with UX Designers, Engineers, and Delivery teams will be key in building best-in-class products that drive conversion and customer satisfaction.

In This Role You Will

• Analyze consumer research and site behavior data to deeply know the customer, their pain points, desires and how they make buying decisions.
• Leverage data to drive product vision and roadmap. Align with business stakeholder on priority.
• Identify opportunities for process optimization, process redesign, or development of new process/policies.
• Mentor and coach direct reports and oversee an agile product team.
• Develop and maintain a long and short-term product roadmap.
• Work with Delivery team to define targeted timelines. Manage delivery expectations and timing with larger team.

Basic Qualifications

The following is required to be considered for this role:

• Bachelor’s Degree or 4 years professional work experience
• Experience gathering data in Adobe and creating analysis that drives product decisions
• Experience working with Agile Development Methodologies
• Experience leading and mentoring team members
• Experience leading technical projects under tight budgets and timelines
• Experience leading complex projects with multiple business partners
• 4+ years of experience as a Sr Product Manager or Product Manager

Preferred Qualifications

Your resume will stand out if you have:

• Experience with Salesforce Commerce Platform-Storefront Reference Architecture
• Experience managing and mentoring team members
• Strong business acumen and communication skills to manage relationships and present regularly to all levels of an organization
• Deep analytical skills
• 3+ years of experience in e-commerce cart & checkout, account, or loyalty product management
• Ability to influence cross-functional teams

Additional Details

• The salary range for this job is between $120,000 and $170,000. Salary will take into consideration several factors including location.

Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK – Because Connecting With Each Other Has Never Been More Important

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That’s why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here.

Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark’s second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!

When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment. In the day-to-day, we’ll make the best use of the skills and talents you already have. We’ll also give you leadership opportunities and show you multiple potential pathways to future success.

Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We’re seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives–like yours.