Desk Clerk - Part Time

Job Posting Title

Desk Clerk - Part Time

Agency

566 DEPARTMENT OF TOURISM AND RECREATION

Supervisory Organization

Roman Nose Resort

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Part time

Job Type

Temporary

Compensation

The Oklahoma Tourism and Recreation Department’s (OTRD) mission is to advance the exceptional quality of life in Oklahoma by preserving, maintaining, and promoting our natural assets and cultural amenities.

OTRD is seeking a part-time Desk Clerk to provide guest assistance Roman Nose State Park in Watonga, OK. The hourly wage for this position is $9.50.

Definition

Under general direction, greets arriving guests, checks guests in an out of accommodations, assigns rooms, takes reservations and provides information about facilities.

Examples Of Work Performed

• Receives walk-in and phone-in reservation requests.
• Checks guests into accommodations, assigns rooms and establishes guest accounts
• Performs other duties as assigned.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports and other documents under general direction using various office equipment and software programs.
• Answers telephones, takes messages and provides information about lodge facilities.
• Collects for charges, processes credit card vouchers and closes guest accounts.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Reconciles and balances shift accounts.

Knowledge And Skills

Knowledge of basic arithmetic and basic accounting procedures. Knowledge of computers and Microsoft Suite, including Work, Excel, PowerPoint and Outlook. Knowledge of front desk procedures and lodge facilities. Must possess excellent customer service skills, be able to satisfactorily deal with the public (both in person and over the phone) and resolve minor complaints.

Education And Experience

• High school graduate.
• Or one (1) year of experience at a hotel front desk, or a customer service related position.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.