Data Entry Specialist (Typist) - Remote | Hybrid

Are you passionate about company culture and values? Do you want to utilize all of your strengths and talents to make a positive impact on our customers and partners? If you value the "bigger picture" and seek personal growth, we have an exciting opportunity for you!
About Us
At ProtectAll, our mission is to provide the highest quality, most innovative, consumer-centric products and services in the industry. We are dedicated to creating a positive and inclusive work environment where employees can thrive.
Why Join Our Team?
Competitive compensation
Paid time off
Floater day
Company-paid holidays
Community volunteer opportunities
Hybrid schedule (after initial training period)
Intentional career mapping for employee advancement
Flexible, part-time schedule

ProtectAll is seeking a talented and detail-oriented Data Entry Specialist to join our claims processing and service network teams on a part-time basis. As a Data Entry Specialist, you will play a crucial role in supporting our Customer Service Representatives and ensuring smooth claims processing. This position involves preparing claims, procuring parts for various products, and maintaining accurate records.
Responsibilities
Create and maintain spreadsheets to track customer information and orders
Digitize data from hard copies into a digital database
Update and organize customer information in a database
Manage queues, order parts, and monitor inventory levels
Respond to emails and follow up on shipments
Conduct research and verify information to ensure data accuracy
Collaborate with vendors to obtain updates on parts and product details
Provide occasional administrative support
Review claims for errors and deficiencies
Support data entry tasks across departments as needed
Demonstrate exceptional customer service skills
Requirements
High school diploma or equivalent (some college coursework preferred)
Proficiency in computer applications, including Microsoft Office
Strong multitasking abilities with great attention to detail
Excellent organizational and follow-up skills
Problem-solving, conflict resolution, and negotiation skills
Intermediate typing skills
Effective communication skills, both written and verbal
Bilingualism in English and Spanish is preferred, but not required
Employment contingent on successful completion of a background check and drug test
Work Environment & Schedule
This role is based in a fast-paced, inbound call center environment. Our Protection Service Center operates from 8:00 a.m. to 8:00 p.m., Monday to Saturday, with multiple shifts available. During the initial training period, you will be required to work on-site at our North Richland Hills headquarters. As a part-time employee, you will have flexibility in choosing your shifts and enjoy a hybrid schedule.
Employment Type: Full-Time
Salary: $ 20.00 22.00 Per Hour