Data Center Technician L3

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The Data Center Technician L3 will possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.
This position will also be responsible for the processes that maximize customer uptime in the most cost-effective way and ensure that: data center problems are promptly identified and repaired quickly, that contractors deliver quality services, and that internal customer service level agreements are met. A Data Center Technician L3 develops creative approaches to keep operational costs to a minimum, while improving efficiency, and implementing new strategies.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Work with the CF Ops Supervisor to relay the status of the planned maintenance program status
• Works with the CF Ops team to ensure the data center operates at maximum operational efficiency
• Serve in a technical writing capacity regarding the creation, review, and approval of procedures for operations, preventative or corrective maintenance activities and emergency operating procedures.
• Provide feedback to DCOPs Technical Operations on the effectiveness of existing standards and processes
• Regular, predictable attendance is essential for satisfactory performance.
• Work with the CF Ops Supervisor to follow and track annual budgets
• Fire Life Safety responsibilities will include operation, maintenance, and repair of fire suppression systems, including wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Tracking and trending MEP system and equipment operational characteristics
• Performs other duties as assigned.
• Mechanical responsibilities will include operation, maintenance and repair of chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
• Works with contractors and consultants for all National Projects, consultants and clients fit-outs, system expansions, corrections, and upgrades
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems, areas include: Electrical, Mechanical and Building Monitoring and Control Systems.
• Electrical responsibilities will include operation, maintenance, and repair of electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.

KNOWLEDGE, SKILLS & ABILITIES

• Demonstrated advanced level of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
  • Chilled Water Systems
  • Large Centrifugal Chillers
  • Cooling Towers
  • Heat Exchangers
  • Indirect Air Exchange Heat Wheel Rooftop units
  • Water Treatment Systems
  • VFD's and Pumps
  • HVAC equipment
  • CRAC/CRAH's
  • Humidification Systems
  • BMS and PLC Controls
  • Emergency Standby Diesel Generator Systems
  • Fuel/Oil systems,
  • 480/277 and 208/120 electrical generation and distribution
  • Static UPS Systems
  • Dual Interlocked Fire Suppression Pre-Action Systems
• BMS and PLC Controls
• Dual Interlocked Fire Suppression Pre-Action Systems
• Emergency Standby Diesel Generator Systems
• Indirect Air Exchange Heat Wheel Rooftop units
• Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.
• Advanced level knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes, regarding fire life safety requirements and guidance.
• Static UPS Systems
• Firm and proven understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, transformers, PLC's, Generators, Switchgear, UPS systems, STS, ATS, PDU/RPP's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems and associate Fire/Smoke Detections systems.
• Highly experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems
• Large Centrifugal Chillers
• Must be comfortable working in a high stress, fast paced environment with shifting priorities.
• Advanced level knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA, and state regulations)
• CRAC/CRAH's
• Heat Exchangers
• Humidification Systems
• Cooling Towers
• VFD's and Pumps
• Able to work in a team environment.
• Fuel/Oil systems,
• HVAC equipment
• Excellent communication and problem-solving skills.
• Manages stress and/or fast pace effectively.
• Chilled Water Systems
• Must be able to work on an 8- or 12-hour shift which may require nights, holidays, and some weekends.
• 480/277 and 208/120 electrical generation and distribution
• Water Treatment Systems

#GlobalDataCentersCareers

What will make you a good fit for the role?

EDUCATION & EXPERIENCE

• Bachelor of Science in Engineering degree or equivalent education and/or work experience normally obtained with 6-8 years’ related experience which includes:
  • A minimum of 5 years in a mechanical/electrical position within critical facilities (preference given to data center, hospital, semi-conductor, or power plant experience).
  • Two to 3 years as a data center technician L2 in a critical facility environment.
  • CPR/First Aid and NFPA70E Certification during employment.
  • OSHA-10 General Industry Course completion
  • Forklift Certified (optional).
  • High School Diploma or GED required.
• Forklift Certified (optional).
• A minimum of 5 years in a mechanical/electrical position within critical facilities (preference given to data center, hospital, semi-conductor, or power plant experience).
• Two to 3 years as a data center technician L2 in a critical facility environment.
• High School Diploma or GED required.
• OSHA-10 General Industry Course completion
• CPR/First Aid and NFPA70E Certification during employment.

PHYSICAL REQUIREMENTS

• Ability to communicate effectively with verbal, visual and listening skills
• Ability to climb ladders and work on raised platform.
• Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
• Able to lift heavy equipment, up to 50 pounds.
• Close visual work on a computer terminal.
• Primarily walking, standing, and bending with some sitting.

WORK CONDITIONS

• Must work on-site; no telecommuting permitted.
• Extensive daily usage of a computer or workstation.
• Typical data center work environment with varying temperatures and loud noises.

SPECIAL REQUIREMENTS

• Must wear leather close-toed shoes with a solid rubber sole.
• Must possess a current, valid state-issued driver’s license.

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 40.00 - $ 60.00 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. A shift differential may be added to compensate for hours worked outside of regular business hours.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Join our growing global team and accelerate your career with us. Apply today.