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Data Center Technician Ii

Company

Astreya Partners
Address , New York, Ny
Employment type FULL_TIME
Salary $46,550 - $67,650 a year
Expires 2023-07-17
Posted at 11 months ago
Job Description
What this Job Entails:
The Data Center Technician II performs or assists with the installation. maintenance, troubleshooting, and repair of Network and Server infrastructure assets in Data Centers, Colocations, Labs, and Edge facilities. They are a mobile force capable of moving between locations, working on a diverse array of gear, and interacting with other technicians.
Scope:
  • Requires minimal oversight and reports to a team leader.
  • Works on complex assignments requiring a high degree of initiative.
Your Roles and Responsibilities:
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
  • Perform design redlining and produce detailed reports and documentation.
  • Work under the direction of a more senior Data Center Technician, the Site Operations Supervisor, and/or Operations Manager; and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
  • Takes a journeyman role in installing, moving, decommissioning, and troubleshooting hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, network, firewall, and other devices within the Data Center and outside of it.
  • Maybe be required to fulfill on-call duties on a rotating basis.
  • Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
  • Confirm and label devices, racks, and cables.
Required Qualifications/Skills:
  • Ability to respond to any On-Call request within 1 hour, while on-call.
  • Basic knowledge of copper and fiber test equipment
  • Experience with cable management and knowledge of how to run fiber and copper in a data center
  • High school diploma or general education degree (GED) and 4+ years’ related experience and/or training; or equivalent combination of education and experience
  • Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
  • Basic knowledge of electrical, HVAC, and data center infrastructures
  • Strong organization skills
  • Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
  • Performs multiple tasks and ensures deadlines.
  • Excellent troubleshooting skills
  • Determines methods and procedures on new assignments and may coordinate activities of other personnel.
  • Proven ability to adapt to changing priorities, conditions, and circumstances
  • Experience cabling systems (power/copper/fiber/other) correctly based on Statements of Work, ticket requirements and/or SOP standards.
  • Effectively utilize ticket, inventory, and dispatch management systems
  • Basic understanding of networking components and infrastructures
  • Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
  • Excellent verbal and written communication skills in English
  • Ability to learn new software
  • Networks with key contacts outside own area of expertise
  • High attention to detail and ability to ensure and follow other technicians’ direction to ensure quality.
  • Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
  • Working knowledge of networking components and infrastructures, including Wi-Fi
  • Basic knowledge of computer hardware
Preferred Qualifications:
  • Certifications in Networking, Server/IT infrastructure and Data Center technologies are desired
Physical Demand & Work Environment:
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must be able to use a computer
  • Must have the ability to communicate effectively
  • Must have the ability to move from place to place within an office environment
  • Able to safely lift and move a minimum of fifty (50) pounds
  • Physically perform and assist in moving and racking equipment.
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
  • Driver’s license and clean driving record
Salary Range
$46,550.00 - $67,650.00 USD (Salary)
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
  • Paid Holidays
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Nationwide Vision provided through VSP
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • 401k Plan
  • Flexible Spending Account for Health & Dependent Care
  • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
  • Wellness Days
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Short Term & Long Term Disability
  • Dental provided through Cigna (DPPO & DHMO options)
  • Employee Assistance Program
  • Basic Life, Accidental Life, Supplemental Life Insurance
  • Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only