Data Analyst, Risk & Abuse

Podium exists to help local businesses win. Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride. Does that sound like you?

We are looking for a Data Analyst for our Risk Management & Platform Abuse team. This role reports to the Risk & Abuse team lead.

As a Data Analyst at Podium, you will work closely with team leadership to drive the Risk & Abuse team to be rigorously data-driven. The ideal candidate will have experience creating insights using data that impact the strategy and policy of a team or department.

What You Will Be Doing

• Ensure KPI reporting is clear and accurate and report regularly to internal stakeholders and leadership
• Communicate findings and recommendations to stakeholders at all levels of the organization
• Identify trends and insights in data to inform strategic business decisions
• Collaborate with cross-functional teams to understand and solve complex business problems
• Solve hard problems that are new to the company
• Maintain risk alerts
• Use advanced SQL skills to extract, manipulate, and analyze large datasets
• Design and implement data visualizations dashboards in Tableau

What You Should Have

• Advanced SQL skills, including proficiency in complex queries, data modeling, and data integration
• Proficient in Tableau or other data visualization tools, with ability to create thoughtful visualizations and dashboards
• Strong analytical and statistical skills, with ability to identify patterns and trends in large sets of data
• Excellent communication and presentation skills, with ability to present complex data and analysis to non-technical audiences

What We Hope You Have

• Exposure to financial transactional structured and unstructured data, risk classification and credit risk modeling
• Proficient in other tools such as Python, R, SAS, etc.
• Experience with statistical modeling and machine learning techniques
• Experience designing and building metrics, from conception to building prototypes with data pipelines
• Experience in the financial, payments, or risk industry

Benefits

• Fertility Benefits
• Onsite HQ (Utah) child care center, subsidized for employees
• Generous vacation time, plus three 4-day summer holiday weekends
• Paid maternity and paternity leave
• Additional benefits for fully remote employees
• Excellent medical, dental, and vision benefits
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• 401k Plan
• Life insurance, long and short-term disability coverage
• Bi-annual swag drops with cool Podium gear and apparel
• Open and transparent culture - Checkout this video to see what it’s like to work at Podium

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.