Customer Supply Chain Specialist

Introduction
Introduction to the job
ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world’s leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
You must be work authorized in the United States without the need for employer sponsorship.
Role And Responsibilities
Performance Management
Responsible for assigned site supply chain performance, to include:

• On time in full (OTIF) for all needed materials related to upgrades/installs/relocations to meet agreed plan.
• Service contract commitments/targets are met.
• Secure relevant performance reporting to stakeholders.
• Maintain/improve cooperation between local, regional and central supply chain teams for optimal execution.

Demand, Planning and Analysis

• Responsible for inputting correct demand into the system.
• Key contact to the Regional Planning team, FMA & Service management organizations, to ensure the right planning and material availability, including critical material management.
• Monitor critical materials and ensure effective site coverage.

Customer Intimacy

• Manage and improve both internal and external customer relationships, communication and performances on a day-to-day basis. Meet with and provide reports while supporting continuous improvements.

Cost Management

• Support Cost reductions programs.
• Assist in support of site P&L.
• Deliver on assigned cost targets.

Process and Development

• Drive process standardization and efficiencies via LEAN.
• Personal development towards job requirements.

Education and experience

• 2-5 years of relevant field experience in a complex customer oriented (logistics) environment.
• Knowledge of business complexity, supply chain and/or relevant industry.
• Minimum Bachelor degree in Business Engineering or Supply Chain, preferable master degree or equivalent experience.
• Analytical and able to organize and prioritize workload(should be in personal skills).
• Experience in implementing of new processes across the supply chain against agreed costs.
• In-depth knowledge in SAP or similar ERP system.

Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
• Must be able to read and interpret data, information, and documents.
• Result driven-demonstrate ownership and accountability.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Work according to a strict set of procedures within the provided timelines.
• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
• Identifies bottlenecks and drives improvements.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Demonstrate open, clear, concise and professional communication.
• Can learn and apply new information or skills.

Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other Information
Role within Office
Responsibilities:

• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
• May require travel dependent on business needs.
• Occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EOE AA M/F/Veteran/Disability
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