Customer Service Specialist Jobs

What is the job?
Customer Service Specialists at US Ecology assist and support our customers and internal teams by coordinating services. They also process orders, prepare correspondence, and fulfill customer needs. Our CSRs are counted on to coordinate the steady and courteous flow of internal and external communications, such as incoming/outgoing telephone and email messages.
You Will Also Regularly

• Review and prioritize your list of customer-related tasks for the day
• Provide customer status updates to your management team
• Answer employee questions via phone and email regarding their profiles, manifests, or approval status
• Collaborate with other departments or facilities to address any customer issues (i.e. Customer Service, Sales, etc.)
• Enter customer profile submittals in our internal system

What You Need To Apply

• Ability to pass pre-employment background checks and drug screening
• Associate degree in related field, or an equivalent combination of education and experience.
• Moderate experience with MS Office Suite
• Two years of customer service experience

For information about our generous benefits click the link below
https://www.republicservices.jobs/benefits/
US Ecology is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.