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Company | Omnia Concepts |
Address | Westland, MI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-25 |
Posted at | 9 months ago |
At Omnia Concepts we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales Representatives continue to be the point of contact for our customer accounts. They initiate, maintain, and sustain relationships with each of our customers to bolster ROI and revenue.
- Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
- Negotiate inquiries with precision, while overturning any additional customer objections
- Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives
- Eagerly assist in additional professional tasks and enthusiastically accept challenges
- Be a product expert to provide consistent and straightforward customer service
- Exemplary communication skills and negotiation tactics
- 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged
- Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers
- Discipline to self-dedication to constant learning and improvement
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