Customer Service Representative: Full Time And Part Time

Customer Service Representative Position Open! If you have great people skills and enjoy working with the public, we want to meet you!

Next Wave is seeking a full-time Customer Service Representative who is career-minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening to expand our campaign.

Servicing Fortune 500 clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple: Every consumer must benefit from the promotions. Every client must benefit from the services provided. Every representative must benefit from the company's training and team spirit!

The Challenge: We are continuously expanding the client base and the number of territories covered on a National scale. The current client base is exceptionally diverse, and operating territories now stack up to 5 across the nation. These growing marketing campaigns require customer service professionals to work on-site providing direct customer and client support through promotional techniques.

The Position: Customer Service Representatives work in an environment centered on being a part of a team and being included in a family atmosphere. Bringing together diverse individuals who have an array of expertise, skills, and potential helps senior management create progressive promotional event solutions for clients. Edge Concepts is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.

The Company: Our company culture and team camaraderie that Next Wave has built together cannot go unnoticed. We continue to foster our professional and personal relationships in and out of the office. Philanthropy is a significant part of our culture, and it goes hand in hand with our weekly team outings. Our community here at Next Wave gives back on an abundance of different platforms; whether it's a small act or a large act of kindness, it is truly the way to provide hopefulness and see differences in our world. Next Wave has worked on events and services including volunteering and hosting sports events for children at the YMCA.

Join a company that invests in its employees and truly wants YOU to succeed!

Benefits of the Customer Service Position:

• Flexible Scheduling
• Numerous Advancement Opportunities
• Comprehensive Training by a National Manager
• Opportunity For Community and Charity Involvement
• Travel allowance

Requirements:

• Local to the office area
• Positive attitude and ability to work well within a team environment
• Background in Retail or Restaurant
• College Degree preferred
• Winning attitude and dedication to ensuring customer satisfaction
• Leadership skills
• Ability to adapt to a variety of people
• Experience in customer service and associated fields

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