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Customer Service Representative – Part-Time

Company

PREMIER Bankcard LLC
Address , Dakota Dunes, 57049, Sd
Employment type PART_TIME
Salary $15.00 - $17.50 an hour
Expires 2023-06-10
Posted at 1 year ago
Job Description

Location: Dakota Dunes, SD
Shift: Evening/Weekend
Job Status: Part-Time
Pay: $15.00-$17.50/hour starting, additional monthly incentives available
Company: PREMIER Bankcard

Work Site
This opportunity is an on-site opportunity at PREMIER Bankcard's Dakota Dunes location

Shift Options
PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm

  • Part-Time 20-35 hours, you set your minimum/maximum hours!
  • Flexible scheduling opportunity for top performers
  • No Sundays!
  • Option 1: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
  • Option 2: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm

About the Role

  • Answer inbound calls about our products and services.
  • Achieve high satisfaction on customer surveys.
  • Participate in team meetings.
  • Demonstrate a strong phone presence while assisting those with less than perfect credit.
  • Understand policies and procedures used for daily operations.
  • Take accountability for customer satisfaction with a highly professional demeanor.

Training

  • Extensive paid training program, up to 3 weeks in length.
  • Ongoing training opportunities for future success!

Pay
Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay.

  • Flex Scheduling opportunity for top performers
  • Earn up to an additional $3.50/hr. when working non-traditional hours
  • Top 75% of associates are eligible for incentives
  • Career path from Associate I to Associate IV – each step earning an increase in pay
  • Bilingual skills are compensated in the form of a 10% differential

Competitive Benefits Package

  • FREE dental and vision coverage
  • Employee Wellness Program
  • Generous time off plans including PTO, Sick Pay, and Bonus Days
  • Full medical benefits for 20+ hours/week
  • Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
  • Fun Employee Parties
  • 401(k) – dollar-for-dollar match up to 5% of total compensation
  • Special discounts and offers for events at the Denny Sanford PREMIER Center

Our Culture

  • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
  • Career advancement opportunities is a ways PREMIER leaders show they care
  • Emphasis on personal success, respect, health, wellness, fun and giving back
  • Employees are rewarded, valued, and celebrated for hard work