Customer Service Rep(08966) Wallace, Nc

CSR - Insider Position Description
Department: Store Operations
Job Title: CSR - Insider
FLSA Classification: Non-Exempt
Reports To: General Manager
Regional Operations Manager – secondary report
Direct Reports: N/A
Indirect Reports: N/A
Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.
There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.
Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.
Pizza Maker responsibilities:

• Hygiene and food safety
• Taking customer orders and up selling
• Food preparation
• General cleaning & organization duties
• Food and portion control
• Making Domino's high quality pizzas

CSR responsibilities:

• Taking orders over phone and in person
• Building relationships with customers
• Assisting Pizza Makers with toppings and dough.
• Up selling
• Keeping the customer area clean
• Cash handling
• Greeting customers within 10 seconds

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store.
Perks of the job:
From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.
Domino's in-store staff enjoy:

• Greater variety
• Flexible hours
• Fast career progression
• Training opportunities & rewards
• Smaller teams, make friends easier

Minimum requirements and expectations:
A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

• Verbal, writing, and telephone skills to take and process orders
• Ability to enter orders using a computer keyboard or touch screen
• Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
• An EXCEPTIONAL and POSITIVE attitude
• Must be able to make correct monetary change
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Ability to differentiate between hot and cold surfaces
• Ability to stand for long periods of time: Most tasks are performed from a standing position.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Ability to comprehend and give correct written instructions
• Depth perception
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• You must be 16 years of age or older.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.
Additional Information
All your information will be kept confidential according to EEO guidelines.