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Remote Customer Service Coordinator
Recruited by Heart & Sail Excursions 1 year ago
Address Reno, NV, United States
Customer Service Coordinator - (Lv) (44022)
Company | UEI College |
Address | Las Vegas, NV, United States |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-05-09 |
Posted at | 1 year ago |
United Education Institute is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
- Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
- Performs other clerical duties as needed, such as filing, photocopying,and data entry.
- Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Complies with all Federal, State, accreditation and institutional policies and procedures.
- Updates appointment calendars.
- Answers general questions about the organization and provides callers with address, directions, and other information.
- Monitors visitor access and issues passes when required.
- Retrieve messages and voicemail and forward to appropriate personnel.
- Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes payment for services and products.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Customer service oriented
- High School Diploma or GED; or an equivalent combination of education and experience
- English will be the primary language used; bilingual abilities useful but not required.
- Effective communication skills
- Ability to multitask
- Positive attitude at all times
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