Credentialing Support Tech Jobs

The Michigan Department of Education (MDE) provides leadership, resources, support, and guidance to approximately 200,000 school district staff and nearly 8,000 child care providers serving approximately 1.5 million students in public and non-public schools, 110,000 students in early childhood programs, 30,000 children receiving childcare, and 39,000 students in special education transition services. In addition, MDE provides administrative support and supervision for the Michigan School for the Deaf and the Library of Michigan.
MDE is responsible for state education leadership in a local control state and works to implement state and federal education laws, disburse state and federal resources, license educators, develop state summative assessments and accountability systems, create state academic standards, and coordinate school health and nutrition programs. In addition, in developing and promoting the state’s Top 10 Strategic Education Plan, MDE works with partner education entities and stakeholders to improve public education for children across the state. MDE’s role in the improvement of public education extends to providing information and feedback to public policy-makers, convening educators on public policy issues, recommending draft language on legislation, and developing guidance to districts on statutory changes adopted at the state and federal levels.
Join a team of highly trained and educated individuals committed to supporting learners and learning in Michigan. Serving students, parents, families, educators, and communities within a culture that promotes excellence and respects diversity, our work is meaningful and impactful.
As a State of Michigan employee, you will receive a competitive wage and benefit package that values your experience and skills. You will join a team of more than 500 professionals at the department and almost 50,000 in state government who are committed to excellence in public service.
The Office of Educator Excellence (OEE) and the MDE support the educational achievement and flourishing of all Michigan students, Pre-K through 12th grade, by ensuring that all students have access to high-quality instruction delivered by well-prepared and well-supported professional educators and that those educators receive recognition for their service. OEE accomplishes this goal through the creation, implementation, and administration of programs across the education ecosystem to develop and maintain Michigan’s educator workforce.
Primary Physical Work Address - Position is located at the John Hannah Building, 608 West Allegan Street, Lansing, Michigan. Hybrid flexible schedule of in-person and remote work arrangement.
This position serves as the technician responsible for supporting the Professional Educator Certification Services (PECS) unit. This support includes, but is not limited to, analyzing transcripts, and ensuring official documents are obtained and linked to applications, providing technical assistance by monitoring and responding to communications from educators about their account and/or application within the educator credentialing data system, document handling, general account and application assistance, processing account access requests, processing refunds, and password resets.
Position Description (Download PDF reader)

Required Education and Experience:
Please review the job specification and the position description for the full list of responsibilities, required education and experience, and knowledge, skills, and abilities.
Alternate Education and Experience
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.
Additional Requirements and Information
Some positions may require a current or past possession of a Michigan's teacher's certificate or one comparable to the one issued in Michigan.
Your submittal is considered complete with the following required documents:

• Completed Application
• Resume (entered or attached to the job posting)
• Official copy of transcripts (when necessary)

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022, Forbes ranked the State of Michigan in the Top 10 of America’s Best Employers For New Grads and as the #1 employer for new grads in government services. More details on benefits for our new hires are below:

Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.

Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 11/14/2022