Concierge Jobs

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

• Process reports for such things as work orders, incidents and concerns.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Answer telephone calls.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• You will assist other departments with administrative functions.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
• Greet residents and provide general assistance to visitors, prospective residents, and families.

Qualifications

• Three (3) months of related experience is preferred.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You need to be able to communicate clearly and effectively in English.
• You possess the ability to make independent decisions when circumstances warrant such action.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.