Computer Technician 3 Jobs

Weekend Shift F-SU 5a-5:30p $20.00/hr. (Base Pay $18.50 + Shift Differential $1.50)

• Performs cosmetic repairs on Notebooks, Desktops, and LFF systems
• Accurately document repair actions in the appropriate database, software tool, tracking log, etc.
• Responsible for 5S, maintain a clean, neat and orderly work area.
• Provides on-the-job training to new teammates.
• Moves product to storage areas with proper equipment and efficiently stack and store the merchandise in the appropriate area. May pick orders for shipment and assemble various types of merchandise to be shipped.
• Ability to utilize the Dell Password Reset utility to unlock units that have bios password locks.
• Responsible for proper cosmetic inspection, cleaning of product, and following specific guidelines for label placement and orientation.
• Responsible for dispositioning inventory between recovery grades (retail, wholesale, sort and settle).
• May be required to perform minor part removal or replacement on product.
• May be required to review submitted etching graphics for defects and inform support group of issues.
• Determines the most cost-effective course of repair and updates disposition of systems
• Loads and unloads product in an efficient and safe manner.
• Ensures inbound and outbound shipments are accurate and free of damage.
• Participates in physical inventories.
• Diagnose and determine issues with system that’s needed to be routed to EMR for repair.
• May need to escalate problems to another technical associate if issues arise.
• May be required to load/unload and run units inside of an automated “etching” machine, to apply custom logos on product.
• Tears down and replaces parts in systems as directed.
• May be responsible to plug in units to network and power to monitor for any issues in the Power On Test.
• Evaluate and determine course of action for systems that have failed in Burn.
• Operates any material handling equipment safely and efficiently as required. May use radio frequency equipment or picking, receiving, and storing functions, as required. May drive factory vehicles, forklifts and pallet jacks.
• Communicates with operators from other shifts.
• Training Burn techs to understand more failure types and how to proceed with specific failures. (Route to Staging and back to Burn to reset BOM, Rest unit, route to EMR for hardware failure).
• Performs labeling, sorting, wrapping, packing, and repacking as needed.
• Comply with OSHA and MSDS standards.
• Ability to run production in Burn area to fill in if needed.
• Ability to Cross train teammates in all currently responsible roles.
• Responsible for plugging in units into the correct cabling types and running the appropriate software Keys.
• Operates within standard operating procedures (SOPs) and Job Safety Analysis (JSAs).
• May be responsible for physical installation of Servers into Designated Cabinets.