Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Service Response Center Representative
- Community Outreach Representative
- Community Banking Representative
- Community Response Organizer
- Community Representative
- Community Support Representative
- Community Response Fellowship
- Customer Response Team Representative
- Community Engagement Representative
- Community Response Representative
Some similar recruitments
Community Service Representative Jobs
Recruited by Maricopa County 11 months ago
Address Phoenix, AZ, United States
Community Response Representative Jobs
Company | DoorDash |
Address | Tempe, AZ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-27 |
Posted at | 10 months ago |
About The Team
- Project management
- Supporting customers over phone and email, while referencing internal policies to reach desired outcomes
- Handling information and investigations of sensitive nature with an empathetic approach
- Investigations, scheduling calls, conducting follow ups, and summarizing findings
- Identifying trends and root-causes
- Navigating the different channels of an investigation while keeping partners updated
- Performing analysis to make informed decisions
- Manage incoming reports from English-speaking customers and dashers to provide a high-quality and empathetic response
- Improve our operational processes so we can support all portions of our business
- Develop expertise in how DoorDash's processes and resources work, and how to use them to promote positive outcomes
- Investigate and evaluate complex cases to understand areas where DoorDash can improve
- Demonstrate relationship-building with peers and company leaders
- Work with the Strategy & Operations and Product teams to problem solve and build solutions that address quality issues upstream
- 3+ years of work experience in high demand environment
- Chartio and SQL experience is beneficial
- An eye for product improvements, and the ability to partner with product and engineering to get them into the roadmap, and analyze their impact
- Proficiency in identifying trends and product/operational countermeasures
- Optimism in the face of challenges and negative situations
- English language fluency
- Top-notch grammar, spelling, and the ability to compose communications both formally and casually using DoorDash's brand voice and tone
- Proficiency in operating autonomously while working with internal partners
- Experience with adjudications, case work and government documents
- Data competency, including the ability to answer inquiries from internal partners
- Bachelor's degree or equivalent amount of work experience
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago