Community Relations Specialist Jobs

Aviva River Bend Assisted Living, a 94-unit assisted living and memory care facility located just east of downtown Rochester, is hiring a Community Relations Specialist to join our team!

In this role, you will increase the awareness of Aviva Senior Living through various inside and outside sales and marketing strategies and markets all living arrangements with the goal of maintaining budgeted levels of occupancy.

This is a Full-Time, benefit eligible position.

Community Relations Specialist Responsibilities:

• Meet and set outside sales goals (e.g., calls per day, off-site visits per week, on-site presentations per month, average gross sales to presentations ratios).
• Perform other duties as assigned.
• Submit all completed admissions paperwork to the Executive Director for review prior to resident admission. Participate in the admissions process.
• Maintain a working relationship, with a high degree of resident, family and guest satisfaction and retention through consistent delivery of high-quality services.
• Market Aviva Senior Living to prospective residents (and their representatives) by phone, personal written communications, and in-home visits and presentations. Facilitate on-site marketing seminars. Provide tours and respond to inquiries and walk-ins.
• Manage budget and oversee vendor estimate and invoicing for all print production, collateral, digital campaigns or ad production.
• Partner with outside agencies to promote the Community through public awareness, advertising opportunities, and community outreach programs.
• Support recruiting efforts of all on-site staff and managers, from sourcing candidates to the initial application to screening and then to the onboarding process. Also participating in job fairs.
• Apply your marketing skills to our postings, social media sites, and the community to help us stand apart.
• Create and provide to the Director weekly and monthly reports (such as marketing plans, and occupancy reports).
• Manage leads and sales through the prospect tracking system.
• Conduct outside sales activities which will include developing, coordinating, and delivering marketing presentations to agencies, organizations/groups, churches, etc.
• Partner with department head leaders to ensure proper implementation of brand identity “First Impressions” and standards are properly implemented (Care Services, Dining, Life Enrichment, etc.)
• Participate in outside groups (such as civic organizations, boards, and business organizations) to promote Aviva Senior Living within the greater community.

Community Relations Specialist Skills and Requirements:

• Ability to work with the elderly in a courteous and friendly manner, demonstrating patience and compassion.
• Any combination of education and experience equivalent to graduation from an accredited college or university, with major work in marketing, business administration, or related field.
• Excellent written/verbal communication, interpersonal, and public speaking skills.
• Ability to perform duties with consideration for residents’ rights at all times and demonstrate integrity and discretion in the care of residents and in handling their health information.
• Strong sales/marketing skills and computer skills (including MS Word, Excel, PowerPoint, Publisher)
• Valid driver’s license (and liability insurance) to use personal vehicle for Marketing travel
• Strong organizational and time-management skills.
• At least 2 years of related work experience; senior living experience preferred.

Benefits:

• Longevity Recognition, Paid Volunteer Time, and Mentorship Programs
• Collaborative and Inclusive Work Culture
• Competitive wages with credit for experience
• Paid Time Off (PTO)
• 403(b) or 401(k) with employer match
• Employee Assistance Program with free confidential counseling/coaching for self and family members
• Tuition Discount Opportunities/ Scholarships/ Student Loan Forgiveness (site specific, ask for details)
• Employer paid Basic Life Insurance for Full-Time Employees
• Healthcare, dental, health savings, vision, life, disability, & flex spending options for Full-Time employees
• Employee Discount Program

Location: Aviva River Bend Assisted Living is a part of Cassia and located in Greater MN. Address: 30 Silver Lake Place NW, Rochester, MN 55901

About Us:

Aviva River Bend is riverfront senior living and memory care community located just east of downtown Rochester offers picturesque views and access to the Zumbro River walking path. Staff enjoy the convenience of being located near restaurants, shopping, pharmacies, health care providers, and the renowned Mayo Clinic.

Respect and teamwork are very important to us. We value our employees and take pride in recognizing their hard work! Our staff enjoy a free meal from our top-notch culinary team for each shift worked. We also offer flexible scheduling, opportunities for overtime, and a work/life balance. In addition, we have a low staff to resident ratio. We have a fun, relaxed work culture where we make you feel right at home. Do not miss this opportunity to join our family— apply today!

Cassia is a faith-based, nonprofit organization with over 200 years of experience caring for those in need. Our Mission is to foster fullness of life for older adults in the spirit of Christ’s love. We take pride in providing compassionate care for our residents by embracing our eight values and service standards: Compassion, Integrity, Excellence, Innovation, Stewardship, Unity, Respect and Collaboration.

At Cassia, you will be empowered to foster fullness of life for those we serve. Cassia will support your career goals and celebrate your passions. If you are seeking a career experience where you will have fun, be challenged, and recognized for your individuality, Cassia is the answer. I AM Cassia... Are You?

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.

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