Communications Specialist - Omaha

Position: Communications Specialist
Location: Omaha Communications Center
Midwest Medical, the regions fastest growing private EMS Company is currently seeking a qualified Communications Specialist!

• Do you enjoy multi-tasking?
• Do you have experience in EMS, dispatching or a healthcare setting?
• If you answered ‘YES’ to the above questions… continue reading below and apply today!!
• Do you have experience in a basic office setting (computers, sitting, phones, faxes, etc...)?
• Do you have basic medical terminology experience?

The primary duties and responsibilities for the Communications Specialist – include but are not limited to the following:

• Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately.
• Interact professionally with other health care professionals.
• Operates computers, software, and multi-line phone system.
• Flexible as to his/her work schedule and able to work varying shifts, including Saturdays, Sundays, and holidays.
• Knowledge of geography and provider service area.
• Ensuring that transport requests are fulfilled in a timely manner (using either phone or computer).
• Seamlessly represents Midwest Medical with high quality customer service and communication.
• Ensures the provision of optimal transportation services to patients and referring agencies.
• Work as part of a team.
• Collaborates with dispatch staff and referring facility to accommodate and arrange all patient transfer services.

We are an Equal Opportunity Employer and we provide a Drug Free Workplace (pre-employment drug testing required)!
Minimum Education And/or Experience

• Working knowledge and proficiency of electronic communication.
• Prior Dispatch, EMT, Paramedic or RN experience preferred.
• Ability to deal with high stress situations.
• Proficiency in spelling and writing English.
• Strong communication skills and ability to work in a team environment.
• Knowledge of medical terminology.
• Minimum of a high school diploma or equivalent.
• Able to quickly manage and transition between various tasks while maintaining attention to detail.