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Related keywords
- Communications Sales Representative
- Customer Communications Representative
- Communications Representative
- Communications Clerk
- Network Communications
- Communications Admin
- Communications
- Digital Communications Representative
- Communications Center Representative
- Entry Level Communications Representative
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Communications Representative Jobs
Company | Grizzly Solutions |
Address | Red Bank, NJ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-10-06 |
Posted at | 8 months ago |
Grizzly Solutions is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as a Communications Representative and advance their careers.
- Respond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levels
- Become an expert in our product and service knowledge and stay up-to-date with the latest industry trends
- Quickly qualify and build rapport with potential new customers to establish open lines of communication and trust
- Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requests
- Keep an accurate record of orders, escalation requests, comments, and complaints and file accordingly
- Demonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team members
- Maintain a positive and empathetic demeanor towards customers at all times
- Ability to stay calm and maintain a solution-oriented mindset when working through challenging situations
- Superior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requests
- Natural communicator with the ability to build rapport and establish trust in a fast-paced setting
- Driven by performance and always looking to improve continuously
- At least 1-2 years of experience in a customer service, sales, or client-facing position
- Positive attitude with a confident demeanor
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