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Communications Operator Jobs

Company

Froedtert South
Address Kenosha, WI, United States
Employment type FULL_TIME
Salary
Category Hospitals and Health Care
Expires 2023-05-16
Posted at 1 year ago
Job Description
  • Experience in multiline telephone system.
  • Computer experience in Microsoft Word products and other programs.
  • LICENSES / CERTIFICATIONS REQUIRED
  • Functions as a customer relation representative for the public, physicians, patients, and staff.
  • POSITION PURPOSE
  • Verbal communication demonstrating exceptional customer service.
  • KNOWLEDGE, SKILLS & ABILITIES REQUIRED
  • Facilitates inter/intra organization-wide communication.
  • PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
  • Provides Telecommunication functions for the entire organization including receiving and placing phone calls per protocol.
  • Knowledge of medical terminology preferred.
  • MINIMUM EXPERIENCE REQUIRED
  • N/A
  • The Communications Operator creates an exceptional impression of Froedtert South in all interactions. Responsibilities included in the position are internal and external telephone call processing, paging, physician answering service call processing, monitoring alarms, performing emergency code calls procedures and performing mail room functions and clerical duties as assigned.
  • Ensures the timely and accurate transmission of messages, pages, codes and alarms.
  • Receives all answering service phone inquiries and documents messages per protocols.
  • 3 months – 1 year
  • Ability to read, write, hear, comprehend and speak the English language.
  • MINIMUM EDUCATION REQUIRED
  • Ability to perform fine finger movements to dial telephone numbers and write messages.
  • High School or Equivalent (GED)
  • Maintains the physician and staff call coverage for various departments.


PI211997141