Clinical Informatics Specialist - Rn - Nursing Administration

Kern Medical has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty services including high-risk pregnancy care, inpatient psychiatric services integrated with county mental health programs, and a growing network of outpatient clinics providing personalized patient-centered wellness care. Kern Medical cares for 15,500 inpatients and 125,000 clinic patients a year.

Career Opportunities within Kern Medical include many benefits such as:

• Shift Differential Pay: varies per classification.
• New Hire Premium: +6% of base rate of pay, matched up to 6% if contributed to Deferred Compensation Plan.
• A Comprehensive Benefits Package: includes Holidays, Paid Time Off, Retirement, Medical, Dental, Vision and Life Insurance.

Position: Clinical Informatics Specialist - RN

The Clinical Informatics Specialist RN will coordinate and monitor the analysis, design, implementation, evaluation and maintenance of clinical informatics applications and projects within the assigned area as well as coordinate and provide direct support and education to KCHA clinicians (physicians, nurses, and other interdisciplinary team members) in their use of technology including the electronic health records (EHR).

ESSENTIAL FUNCTIONS:

• Identify analyze, prioritize, redesign, test, and implement improvements to existing clinical information systems; lead root cause analysis efforts related to clinical information systems.
• Develop curriculum for clinical information and communication systems and provides education for current and new employees.
• Provide instructor-led training tailored to the learners’ individual needs, including but not limited to, flexibility with time, location and content; assess and address education needs related to clinician/provider use of clinical information systems.
• Synthesize data, information, and knowledge to clarify informatics issues or problems; analyze multiple approaches/solutions to the informatics issue or problem, develop a recommended informatics solution to the informatics issue or problem.
• Provide support to Dragon Medical One, voice to text.
• Develop and coordinate communication about future EHR changes, upgrades, and downtimes to clinical customers; develop and perform competency assessments related to clinician use of information systems, documents findings; designs and delivers targeted training and remediation as necessary and evaluates effectiveness of interventions.
• Coach, mentor, and provide one-on-one support for members of the clinical team in gaining and maintaining competency in use of clinical information and communication systems.
• Develop methods, techniques and evaluation criteria for obtaining clinical information system performance improvement results; consider factors related to safety, effectiveness, costs, and impart to patient care when problem-solving.
• Provide Tier 1 technical support to clinicians.

Additional Duties:

• Performs other job related duties as required.

EMPLOYMENT STANDARDS:

• High-level familiarity with terminology for network infrastructure, system/server infrastructure, end user computing infrastructure, software and General IT infrastructure. Ability to learn technical services terminology;
• Associates Degree or Certification in clinical discipline (e.g. nursing, respiratory, therapy, medical assistant, surgery technician, pharmacy technician), education, information technology, business administration, or related healthcare field with two (2) years of experience in a position that had the same or similar primary duties, OR;
• Change management and process improvement leadership preferred.
• Excellent written and verbal communication skills.
• Education or experience in the area of adult learning and/or informatics preferred.
• Bachelor’s degree in nursing, other clinical discipline, information technology/informatics, business, management, communication, etc.; AND, one (1) plus years of experience in a position that had same or similar primary duties; OR,
• Self-directed and motivated.
• One (1) or tow (2) years’ experience in creating, designing, and writing training materials preferred.
• Ability to maintain confidentiality.
• Project management and/or project team leadership experience preferred.
• Informatics certifications or credentialing; may be equivalent for up to two (2) years’ experience for this position at the hiring manager’s discretion.
• Intermediate experience with Microsoft Office applications including Outlook, Word, Excel, PowerPoint as well as SharePoint required.
• Experience with supporting clinician use of an EMR system, with expertise in hospital or ambulatory clinical computer applications (as appropriate for role) preferred.
• Well organized, attentive to detains and able to meet demanding deadlines;
• Staying current with HIPAA, CMS, and TJC (The Joint Commission) standards, management and healthcare issues and trends, and legal implications, pertaining to EHR access and use.
• Active license or certification to practice as a clinician is required if applicable. (MD, RN, Physical Therapist, Occupational Therapist, Dietitian, Clinical Social Worker, Respiratory Therapist, etc.)
• For licensed nurses, physicians and other clinicians, knowledge of professional standards as reflected in practice act of California.
• Ability to communicate effectively both orally and in writing with internal customers, vendors, partners and business managers across various levels of the organization.
• Without a college degree, five (5) years plus of blended work experience.

Supplemental:

Dependent upon assignment, applicants may be required to pass an extensive background investigation, and be fingerprinted. Disqualification for felony, misdemeanor, and traffic offenses will be assessed on a case-by-case basis.

All Kern Medical employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Ordinance Code Title 2 - Administration, Ch. 2.66 Emergency Services.) As Disaster Service Workers, all employees are expected to remain at work, or to report for work as soon as practicable following a significant emergency or disaster.