Clinical Assistant - Pediatrics (Harker Heights, Tx)

The Clinical Assistant plays a dual role for front and back office clinical functions, spending about 50% of their time in each role. They perform a variety of duties that are clerical in nature, as well as assist in the examination and treatment of patients under the direction of licensed medical and/or licensed nuring team members.

• Facilitates patient check-in and check-out. Explain patient payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance
• Prepare and administer medications as ordered by licensed medical and/or licensed nursing staff
• Proficiency in Spanish is preferred.
• Ability to follow standing orders and provide treatments according to established protocols
• Perform routine diagnostic and laboratory tests
• Current Basic Life Support certification for healthcare providers from the American Heart Association is required
• Prepare and maintain examination/treatment rooms, including cleaning and sterilizing instruments, and inventory of medical supplies and materials
• Achieve and maintain clinical competencies as defined by the Quality Council
• Prior professional experience as a Medical Assistant is a definite plus
• Collects and posts patient payments; prepare deposits and follow established cash handling procedures
• CMA - American Association of Medical Assistants (AAMA)
• Provides initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the NextGen software system for patient information, and creating patient files
• Provides conflict resolution and response to patient grievances
• Medical Assistant Certificate from one of the following organizations preferred.
• NRCMA through National Association of Health Professionals (NAHP)
• CCMA- National Health Career Association (NHA)
• Six months prior experience in a professional administrative or related capacity is required, with prior medical office or healthcare setting experience preferred
• Other duties as assigned
• Creates and maintains confidential patient files and records; files accordingly
• NCMA- National Center for Competency Testing (NCCT)
• Assisting the examination of patients under the direction of licensed medical and/or licensed nursing staff
• Completes patient intakes, income screenings, and conducts insurance verifications and authorizations
• Obtain and measure vital signs and record information on patients' charts
• Ensure define quality metrics are met as defined by the Quality Council
• High school diploma or GED required
• Obtain, evaluate, and record patient history in medical file
• Explain treatment procedures to patients under the direction of licensed medical and/or licensed nursing staff
• RMA - American Medical Technologists (AMT)
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis