Summary

We are seeking a highly skilled and experienced Clinical Application Specialist to join our Fleet Solutions Workflow team. In this role, you will provide clinical expertise and collaborate with sales, marketing, experience design and product development teams to enhance product offerings and increase customer satisfaction. The ideal candidate is a registered healthcare professional with a strong background in medical imaging technology and excellent communication and interpersonal skills.
This is a hybrid role; both on-site at GEHealthCare in Waukesha, WI; and working on-site at various client locations.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Roles and Responsibilities

Requirements Gathering & Validation:

• Conduct in-depth analysis of clinical workflows, pain points, and end-user needs to ensure product development aligns with real-world scenarios and customer expectations.
• Collaborate with customers, internal teams, and other stakeholders to gather and validate clinical requirements for new products and product enhancements.
• Prioritize and document product requirements, working closely with product managers, engineers, and other team members to ensure clarity and consensus.

Clinical Input & Feedback:

• Review product designs, prototypes, and technical specifications, offering feedback and suggestions to improve usability, functionality, and alignment with clinical best practices.
• Act as a clinical subject matter expert, providing insights and guidance throughout the product development process.
• Participate in product testing and validation, ensuring that products meet or exceed clinical performance and safety standards.

User Experience & Workflow Optimization:

• Act as a liaison between clinical users and internal product development teams, facilitating open communication and ensuring that clinical perspectives are accurately represented.
• Assist in the preparation of regulatory submissions, clinical evaluations, and risk management documentation.
• Regulatory Compliance & Risk Management:
• Work with quality assurance and regulatory teams to identify and mitigate potential risks associated with product performance, safety, and compliance.
• Help build a culture of innovation and collaboration, fostering a shared commitment to improving patient care through cutting-edge medical imaging technology.
• Analyze and optimize clinical workflows, identifying opportunities to improve efficiency, accuracy, and overall user satisfaction.
• Participate in regular product development meetings, providing updates on clinical requirements, feedback, and project progress.
• Support the development of user guides, training materials, and other resources to help customers seamlessly integrate products into their clinical workflows.
• Stay up-to-date with relevant industry regulations, guidelines, and standards (e.g., FDA, HIPAA, IEC, etc.) to ensure product development adheres to necessary requirements.
• Collaborate with user experience (UX) designers and other team members to create intuitive and user-friendly interfaces that simplify complex medical imaging tasks.
• Cross-functional Collaboration & Communication:

Education & Certification:

• Advanced certifications or training in specialized medical imaging modalities are highly desirable (e.g., CT, MRI, Ultrasound).
• Familiarity with PACS, RIS, and other medical imaging information systems.
• Registered healthcare professional with relevant certifications (e.g., ARRT, RDMS, or equivalent).
• Minimum of 3 years of clinical experience in medical imaging, preferably in a hospital or imaging center setting, experience on all modalities (CT, MRI, X-ray at minimum).
• Prior experience in providing training, education, or technical support for medical imaging products and software.
• Bachelor's degree in Radiologic Technology, Biomedical Engineering, or a related field.

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

We expect all employees to live and breathe our behaviors: to act with humility and build trust, lead with transparency, deliver with focus and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

While GE does not currently require U.S. employees to be vaccinated against COVID-19, some GE customers have vaccination mandates that may apply to certain GE employees. Please note as a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19.

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