Clinical And Commercial Project Manager - Ref166R

Company Description

ABOUT spencer®

Spencer Health Solutions (www.spencerhealthsolutions.com) is transforming healthcare by moving care delivery to the home through the company’s spencer® medication adherence and engagement platform. The spencer FDA Class I technology enables virtual care by connecting patients, clinicians, pharmacists, and family members digitally.

The Morrisville company offers the right candidate an opportunity to be part of a high-performing team in the development of cutting-edge medical technology at the exciting point of market entry through leading health technology distributors in the US, Canada, and Europe.

WHY Spencer?

We are one of North Carolina’s fastest growing startups, and that is a big thanks to each one of our employees hard work!

Our culture is extremely important to us, and you can see it in the passion that our team members have for the company. Spencer Health Solutions offers competitive salaries, a hybrid work environment, and a flexible schedule! We prioritize health and wellness with subsidized healthcare packages for you and your family, including vision, dental, life insurance, and long-term and short-term insurances. We invest in your continued education by providing lunch and learns and individual development plans. We also like to have fun! We provide a snack bar, quarterly celebrations including food trucks, and have a free gym on premise!

We place high importance on the health, happiness, and success of our team members.

Come work with us!

The Clinical and Commercial Project Manager is responsible for managing the assigned commercial and clinical activites. This individual will be responsible for developing and implementing project plans focused on the integration of Spencer Health Solutions’ in the clinical and commercial pharmaceutical markets. The role will focus on the management of sponsor relationships which includes the preparation, monitoring, updating, and communication of the project plans and project performance to a variety of stakeholders. This is a position works cross-functionally throughout the entire organization to keep our projects on track and communicated appropriately.

Responsibilities

• Creation and maintenance of comprehensive project documentation.
• Focus on quality deliverables for contracted services.
• Working with the Director of Patient and Project Services to report out on projects.
• Ensuring project compliance with regulated requirements, including process improvement of project management.
• Develop, implement, review and react to metrics associated with clinical and commercial projects.
• Ensuring quality, consistency, accuracy, and timely flow of clinical trial and commercial project management.
• Coordinate internal resources for the successful execution of cross-functional projects.
• Lead efforts to analyze current operations projects and make recommendations for improvements.
• Overall clear communication to key stakeholders with respect to the direction, status, and completion of projects.
• Manages full scope of projects for Spencer’s programs pertaining to patient management including project team leadership.
• Oversee the development timelines and quality guidelines for projects and training specifications, thereby ensuring that expectations and deliverables are met.
• Provide monitoring and audit activities for clinical and commercial projects.
• Ensure that all projects are delivered on-time, within the scope, and within budget.
• Oversee management of monitoring and tracking progress of the detailed project plan.
• Developing, Implementing and managing project plans tailored to clinical and commercial projects.
• Support building and maintaining positive client relationships including but not limited to, pharmacies, pharma companies, clinical sites.
• Regular updates to top-level management on project status.
• Play a key role in the evolution of SHS expanding capabilities and overall brand.
• Working collaboratively with customer support and the customer engagement manager on resolving issues on projects.
• Establishment of key performance indicators, quality management plan, employing and evaluating the data from these metrics and serving to find solutions and interventions in collaboration with the leadership team.

Qualifications

• Computer skills including Microsoft Office Applications; Office 365, Excel, PowerPoint, Word, Visio, SF.com, etc.
• Up to 20% travel, necessary for project planning and implementation as well as resolving escalated issues and presentations to key stakeholders.
• Account Management skills, including client and customer relationships.
• Working knowledge of HIPAA, ICH, GCP, FDA guidelines, and other regulatory agency requirements
• Time management skills which include multi-tasking skills
• 2-5 years of experience in a project management role within a Contract Research Organization (CRO), Clinical or Commercial Pharmaceutical Industry.
• Bachelors Degree
• Experience in managing timelines and project plans
• Ability to read, understand, and execute job functions in accordance with Standard Operating Procedures
• Ability to work independently and against tight deadlines
• Problem solving and analytical skills with an exemplary attention to details.
• Excellent communication skills

Preferred

• Working knowledge of software development lifecycle and Agile processes
• Working knowledge of Clinical Trial and Pharmaceutical Operations and processes
• Experience in Project Management Tools such as Smart Sheets and Gandtt Charts
• Masters degree

Additional Information

Spencer Health Solutions is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and the basis of disability or any other federal, state or local protected class.

Your safety and privacy is of our utmost concern. Any communications with a Spencer Health Solutions employee will be through an email originating from @spencerhealthsolutions.com or [email protected]. We will never ask for your private information until an official offer has been accepted.