Client Care Coordinator - Home Care

Make more than a living!

Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you!

Comfort Keepers of OKC is seeking a Client Care Coordinator to join our team! At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their home. As an Client Care Coordinator you will have the opportunity to support our caregivers in delivering one-on-one care that enhances quality of life of our clients and their families.

Job Benefits:

• Medical, Dental, Vision, Life, and Short/Long Term Disability benefits available the first of the month following 30 days from date of hire for full-time employees.
• 401(k) with Pre-Tax and Roth options and Employer Match beginning the first of the month following 90 days from the date of hire.
• Paid Vacation and Sick Time accrue for full-time employees during the first full paycheck and may be used immediately after accrued.

Job Summary:

The Client Care Coordinator (CCC) is responsible for managing the client experience from referral to continuity of care. The role of the CCC begins in the field, where they will assist the Operations Manager with developing and maintain relationships with referral sources such as assisted/independent living facilities, hospice providers, geriatric care managers, medical specialist and other senior-related referral sources. Next, the CCC will interact with prospective clients by taking referral calls, educating the prospective client on our services, and scheduling in-home visits. Once the client has joined Comfort Keepers, the CCC will be responsible for managing the uninterrupted care of the client through the organization of family resources and interaction with other personnel, such as community providers, insurance companies, case managers and other third-party payors. Finally, the CCC will work directly with the Homecare Services Coordinator (HSC) to ensure that shifts and hours are matched with caregiver qualifications to ensure a platinum experience for our clients.

Job Requirements:

• Strong experience in sales with a proven track record of success.
• Willingness to spend extended periods of time in the field with driving as a requirement.
• Minimum of one to three years of experience in a like position.
• Demonstrated leadership skills and outstanding people management skills.
• Exceptional customer service skills and written / verbal communication.
• Minimum of high school diploma or GED.
• A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check).

Working Environment / Physical Demands:

• Office environment.
• Extended time in motor vehicle.
• Extended time at a computer work screen and on the telephone.
• Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight.

Start your rewarding career in home care today with Comfort Keepers!

An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Powered by JazzHR

Jroyy763y5