Clerk Scheduling Jobs

It is the primary responsibility of the Scheduling Clerk - Housekeeping to obtain a daily forecast for hotel occupancy and ensure sufficient employees have been scheduled for the day. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Specific Job Functions

• Ensure information on Sick Call Log is accurate and complete
• A minimum of two years experience using Excel, Outlook, and Word
• Six months or more experience with payroll functions
• Check and reply to e-mail on a daily basis
• At least one year experience handling multi-line phones
• Professional appearance and demeanor a must
• At least three years experience in scheduling a very large staff required
• Count the number of employees to determine if a sufficient number are scheduled
• Complete payroll exceptions on a daily basis
• Replace employees who have called in to ensure adequate staffing levels
• Post schedules outside the Housekeeping Office
• Schedule floating holidays, vacations, leaves of absences (LOAs) and other time off for Housekeeping Department staff
• Obtain approval from the Executive Housekeeper or Director of Housekeeping before notifying the employee of requested time off and before scheduling overtime
• Fill out vacation / floating holiday tracking log with accuracy
• Remove employees from schedule if they are not available for their scheduled shift
• Call in additional regular part-time employees when there is not a sufficient number of employees to work the current schedule
• Must have at least two years customer service experience
• Perform all duties as deemed necessary for the success of the department
• Keep track of union bids