Clerical Assistant Jobs

Essential Duties and Responsibilities

• Accepts, date stamps and distributes incoming mail; notes incoming mail in automated system, including data entry and scanning documents; re-mails returned correspondence as necessary;

• Assists in the preparation of management renewal and other contract management documents;;

• Responds to public, participant, and owner inquiries with general information and assistance regarding the HCVP Housing Programs Division;

• Enters and retrieves data from the computer system(s); compiles information for reports; and provides information and assistance to DCHA employees, participants and owners;

• Receives incoming telephone calls and e-mail inquiries, ascertains the purpose of the calls/inquiries and utilizes judgment to determine which calls can be responded to personally, which can be directed to the supervisor and which can be referred elsewhere ;

• Ensures that adequate forms and documents are readily available for usage and are professionally reproduced;

• Works with the Inpection Manager to ensure that the needs of the staff are being met; and keeps the Inspection Supervisors informed as needed;

• Tracks staff leave; prepares time and attendance for the division; and upon request, conducts related audits;

• Supports HCVP front desk with the assistance to participants and landlords as needed;

• Prepares draft replies to general correspondence for supervisor’s review; provides clerical support to the various staff members. On an as needed basis, incumbent assists with the preparation of documents for bulk mailings, typing, filing and/or distribution;

• Files and keeps organized accurate records; Performs document scanning as needed;

• Performs other related duties as assigned

Job Requirements

High school diploma or equivalent from an accredited school; and at least three (3) years related experience and/or training; or other equivalent combination of education and experience which meet the minimum qualifications requirement may be substituted.

The District of Columbia Housing Authority (DCHA) conducts pre-employment screening on specified positions, which may include but is not limited to a criminal background check, drug and alcohol testing, verification of academic credentials, licenses, and certifications, and/or verification of work history.

This position has been designated by the department to require a drug and alcohol screening and background check. Finalist(s) for this position will be subject to drug and alcohol testing and will be required to consent to a pre-employment background check as a condition of employment.